Stephen Gray Email & Phone Number

Remote, Us

Managing Partner Co-Sell operations to achieve revenue goals via Marketplace (AWS, Azure, Google Cloud Platform). Ensur-ing operations follow established service level agreements while taking the lead on educating partners in the co-sell pro-gram. Handling escalations and continuously monitoring data to improve the customer’s experience. Collaborating closely with Data and Communication Specialist to ensure highest quality of service to our partners.

Remote, Us

Guided at least 50 software companies to have a presence on the cloud marketplaces (AWS, Azure, Google Cloud Platform). Simplifies the listing process and eliminates the need to dedicate engineers to learn and continually manage the technical aspects of the cloud marketplaces. Helping software providers leverage our zero-engineering platform which reduces the time to list and sell their products on these cloud marketplaces. Trusted advisor and go-to-market expert.

As the Founder and Principal Consultant of Gray Connected Consulting, I am dedicated to driving the success and growth of our company. At Gray Connected Consulting, we specialize in delivering tailored solutions that empower both individuals and businesses. Our services include strategic planning, personalized coaching, and digital transformation, all designed to foster innovation and achieve measurable results.In my role, I oversee the development and execution of our consulting strategies, ensuring that we provide actionable insights and create impactful solutions for our clients. My focus is on building an inclusive community where every individual, regardless of background, can see themselves in their future and be inspired to pursue their dreams.Through my leadership, I am committed to shaping the future of consulting and helping our clients navigate their unique challenges while achieving their aspirations.

Santa Barbara, Ca, Us

Top performer through assessment of skills, experience, attitude, teamwork, and professionalism. Supporting multiple products including expanding into all housing types, escalation point for several topics hard/soft skill related. Maintaining relationship with clients being onboarded while also enriching the company by conducting internal training/employee “Nest” program, Handling client escalations/reassignments directly and resolving all of their concerns. Working closely with management, sales, and multiple parties to build workflows for brand new products.

Santa Barbara, Ca, Us

Specializing in implementation of new residential portfolios. Conducting weekly meetings with executives to train them on system procedures to ensure project completion. Coordinating with Project Manager to ensure deadlines are met as most modules in Yardi depend on core functionality. Developed curriculum for new hires to local office involving live instruction of various topics pertaining to system setup and functionality. Local leader in training efforts of internal employees to achieve system efficiency. Subject matter expert to several topics including soft skills such as customer service.

Santa Barbara, Ca, Us

Providing dedicated technical, implementation, and consultative support to clients; Researching, analyzing, and resolving software issues, meeting SLA standards daily, maintaining relationships with multiple clients.

Plano, Tx, Us

• Delivering solutions by identifying problems for clients including enterprise level organizations, researching answers, and guiding users through corrective steps, cross-training in newly acquired company products educating clients and explaining features and functionality of software applications, providing client support via phone, email, live chat, and remote sessions, maintaining knowledge base and publishing product related articles, creating training material for newly acquired products, maintaining personal networks

Cupertino, California, Us

Providing world class customer support while creatively solving problems that they have with a variety of devices and accounts through a remote system. Duties include logging information regarding calls, verifying devices and accounts, maintaining high performance, all while creating promoters for the company.

Richfield, Minnesota, Us

Providing world class interactions for customers who are in the market for a Microsoft device. Using extensive product knowledge and assessing customer needs in order to find the perfect device to meet and/or exceed the customers expectations. Also, a big part in this role is providing training and coaching to members of the connectivity departments (computing, mobile devices) and providing product knowledge in regards to Windows devices.

Bentonville, Arkansas, Us

Providing world class customer service to members, handling cash, selling upgraded memberships, maintaining relationships and assessing customer needs.

Mckinney, Tx, Us

Welcoming new and prospective students to the college by hosting events and tours. Also, speaking to students in the community in various grade levels to promote awareness of college, as well as the benefits associated with pursuing/obtaining a degree.

Bachelor Of Applied Art And Science, Applied Technology And Performance Improvement

Associate Of Arts (Aa)