Technical Support Specialist
CurrentSupport the day to day functionality of the Camden's long list of technology. Desktops, laptops, Cisco routers and switches, Meraki security units and access points, mobile devices, tablets, Microsoft office suites, anti virus software, Life Size video technology, audio/video ediing software, including both windows and mac operating systems. Managing Camden's business center environment spread across 150 locations across the US. Managing and maintaining support for 186 networks and supporting their WiFi functionality at each location. Routine computer mananagement from with in SCCM 2012 environment. Over seeing and managing special projects from beta testing and trial periods to implementation and project close out (including negotions).