Stephen Guy Email & Phone Number

- Manage a staff of 24 employees; responsible for hiring as well as letting go of employees.- Enforcing policies and procedures, which are a key part of the day to day interactions of the establishment.- Responsible for customer satisfaction.- Mangaged all cost of liquor and labor.- Responsible for beer/liquor orders.

- Directly interacted with a diverse groups of customers, including youth, middle aged and elderly patrons while responsible for customer satisfaction and sales.- Managed a staff of 14 employees; responsible for hiring as well as letting go of employees.- Created effective formulas for calculating liquor and labor cost.- Created policies and procedures, which were a key part of the day to day interactions of the establishment.- Responsible for payroll, beer/liquor orders, and payments.- Managed all overhead cost of the establishment.- Reconstructed menu in order to improve profit margins and sales.- Responsible for all event planning, as well as, night time entertainment.- Improved liquor sales by 13% and food sales by 11% in one year.- Rebuilt tarnished relationships with suppliers.- Was a driving force in creating a new atmosphere for the patio, which subsequently increased summertime clientele.

- Responsible for customer satisfaction.- Managed front of house staff.- Organized reservations for parties and charitable events; including negotiating food and drink menus.- Played a key role in planning and preparation of customer appreciation outings (golf tournaments, baseball games etc.)