Stephen Graham

Stephen Graham Email and Phone Number

Director, Site Acquisition and New Business @ Calian Advanced Technologies
Ipswich, QLD, AU
Stephen Graham's Location
Greater Ipswich Area, United Kingdom
Stephen Graham's Contact Details

Stephen Graham personal email

n/a

Stephen Graham phone numbers

About Stephen Graham

An experienced and highly capable head of service delivery and operations. With a wealth of experience in in the technology area serving large corporate financial services customers such as HSBC, Nationwide and John LewisBuilding, developing and managing high performing teams is for me the way I like to deliver success. Each individual has context to their work and understands what success looks like both for them and the customerCurrently seeking a challenging new role in a progressive organisation where the customer is at the centre of everything and the employee is developed

Stephen Graham's Current Company Details
Calian Advanced Technologies

Calian Advanced Technologies

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Director, Site Acquisition and New Business
Ipswich, QLD, AU
Website:
calian.com/advanced-technologies
Employees:
331
Stephen Graham Work Experience Details
  • Calian Advanced Technologies
    Director, Site Acquisition And New Business
    Calian Advanced Technologies
    Ipswich, Qld, Au
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  • Telesat
    Director, Landing Station Program Management
    Telesat
    Ipswich, Qld, Au
    View
  • Eutelsat Group
    Director, Satellite Network Portals
    Eutelsat Group Mar 2023 - Present
    London, England, United Kingdom
    Responsible for the e2e delivery and site management of our Gateways across Europe, Middle East/India and Africa
    View
  • Oneweb
    Senior Manager, Technical Services
    Oneweb Feb 2021 - Present
    London, England, United Kingdom
    Accountable for the design and implementation of Antenna ground stations across a global footprint aimed at supporting Oneweb's satellite constellation. This includes direct line management of Program Managers and engineers as well as running multi million dollar budgets.
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  • Lumen Technologies
    Progamme Manager
    Lumen Technologies Jan 2019 - Jan 2021
    London, England, United Kingdom
    Jan 2020 to Present Transformation/Location Strategy Programme Manager• Working with the EMEA board at a strategic level, review the current business plan and identify a strategic programme with associated projects and benefits.• Define and implement robust PMO governance process • Manage and influence key stakeholders at all levels of the business to ensure the successful delivery of the program• Provide the principle point of contact for key stakeholders throughout the program• Ensure the expectations of the Program Sponsor and other C suite stakeholders are set and effectively managed• Carry out effective program initiation, define work streams and identify work stream owners• Maintain program level Schedule (key milestones, dependencies and constraints), Risk Log, Issue Log and Change Log• Produce status reports for presentation to the Program Sponsor and Program Exec Board• Management of 3rd party contractors and vendors to ensure they meet their deliverables within agreed program tolerances
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  • Cisco
    Service Delivery Executive
    Cisco Aug 2017 - Jan 2019
    London, United Kingdom
    Strategic leadership of highly-complex projects, engaging with key stakeholders• Focused on building and maintaining complex, high-touch client relationships with large multi- million dollar budget• Full regional P&L budgetary control and management, • Effective C-level stakeholder engagement, instigating measurable mitigation actions, reporting issues• Spearheaded escalation management & control, developing strategic customer services and solutions• Ensured successful PMO delivery into customer business, introducing structured governance process• Established a centralised Executive dashboard/portal identifying KPIs to effectively run the business. The outcome of this was the ability at a senior level to make changes in strategy from a platform of key customer knowledge.• Led successful definition & deployment of Agile/Programme Management Office for an external bank
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  • Cisco
    Chief Of Staff, Global Tac + Ts Product Management (Emear)
    Cisco Nov 2014 - Aug 2017
    London, United Kingdom
    • Provision of operational management of 3 Global Technical Assistance Centers which delivered 24x7x365 technical support to enterprise level customers.• Management of the business operations function within the Global TAC. A key area of focus is the internal KPI's used to measure the performance of the organisation, but the customer satisfaction feedback and driving improvement initiatives.• Financial responsibility for the management of the multi million dollar budget. Matching the organisational makeup in terms of :- number of staff, level of skills, location etc.• Established PMO function in TACs, EMEAR, delivering a strategic portfolio of business-critical projects• Represented TAC & EMEAR with senior stakeholders, communicating business objectives throughout
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  • Cisco
    Head Of Project Management Office, Technical Services Emear
    Cisco Jul 2014 - Nov 2014
    Technical Services posesses a large portfolio of service offerings to our customers, ranging from hardware and software support via the Global TAC and Service Supply Chain, but also of Asset management and validation. Driving a business forwards in a fast paced demanding corporate environment required the development of a structured portfolio process allied to a strong PMO organisation. The immediate benefit to the organisation was:- prioritisation of stratagy projects, benefits identification and tracking, allocation of resources, structured governance and communications process
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  • Cisco Systems
    Manager, Business Operations -The Supply Chain
    Cisco Systems Dec 2012 - Jul 2014
    Responsible for all business operations activities of The Service Supply Chain across the EMEA region. - Strategy alignment and delivery, Project Management. Management of the $130m annual budget to a +/- 1% variance. Overall management and control of key internal and external KPI's aligned to delivery of services. Design and delivery of all critical projects for EMEAR supply chain aimed at improving the delivery experience to the customer but also efficient use of resources. See less
    View
  • Cisco Systems
    Senior Program Manager - The Supply Chain
    Cisco Systems Feb 2005 - Dec 2012
    Design and delivery of the portfolio management process.Communications and governance Benefits identification and realisationMatrix management of virtual project teams.Management of merger and acquisition delivery team.
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  • Cisco
    Senior Program Manager - Information Technology
    Cisco Feb 2002 - Feb 2005
    Emear
    Working with the Cisco Acquisitions team my role was the successful integration or people, processes and tools of companies Cisco acquired within my region.End to end program management and benefits realisation of core Cisco IT projects.Perform was the single point of contact for all project that went into escalation. My objective was to work with the existing Project Manager and bring these projects back under control and then hand them back for full delivery. Supporting the Project Manager and helping them develop an understanding of how to take learnings from the situation and develop from it.
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  • Cisco
    Head Of Project Management - Infrastructure
    Cisco Feb 2000 - Feb 2002
    Emear
    Personally responsible for the delivery of over 25 infrastructure projects across the EMEAR region.Delivery of the infrastructure projects for 10,000m2 campus in Amsterdam.Project Management of the Main Datacenter for Cisco in EMEAR based out of Amsterdam. Total budget of $15m
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  • Ge Capital
    Network Engineer
    Ge Capital Jan 1996 - Mar 1997
    View

Stephen Graham Skills

Project Portfolio Management Program Management Business Process Unified Communications Cisco Technologies Cloud Computing Vendor Management Telepresence Managed Services Project Management Integration Itil Pre Sales Saas Voip Leadership Strategic Planning It Strategy Pmo Professional Mentoring Large Budget Management Department Budget Management Business Strategy Organisational Leadership Service Delivery Cross Functional Team Leadership Management Strategy Project Management Office Voice Over Ip Cisco Systems Products Stakeholder Management Financial Management Experience Portfolio Management Change Management Professional Services Strategic Partnerships Customer Relationship Management Consulting Business Process Improvement Budget Management Crm

Stephen Graham Education Details

  • Hunter High School
    Hunter High School

Frequently Asked Questions about Stephen Graham

What company does Stephen Graham work for?

Stephen Graham works for Calian Advanced Technologies

What is Stephen Graham's role at the current company?

Stephen Graham's current role is Director, Site Acquisition and New Business.

What is Stephen Graham's email address?

Stephen Graham's email address is st****@****sco.com

What is Stephen Graham's direct phone number?

Stephen Graham's direct phone number is +141586*****

What schools did Stephen Graham attend?

Stephen Graham attended Hunter High School.

What skills is Stephen Graham known for?

Stephen Graham has skills like Project Portfolio Management, Program Management, Business Process, Unified Communications, Cisco Technologies, Cloud Computing, Vendor Management, Telepresence, Managed Services, Project Management, Integration, Itil.

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