Ensuring uptime of Internet connectivity to and from the corporate office Making sure servers both physical and virtual are healthy Monitor PRTG for any non-working equipment Create backup/recovery plans and restore devices using Acronis software Releasing updates to specific group using Windows server update services Configuring security devices to ensure network protection Administration of Active Directory users and groups Collaborate with other department to troubleshoot trouble with end user devices or software Remoting into off-site devices and equipment in order to configure or troubleshoot Test equipment in a lab environment prior to deploying to production networks Responsible for on-call support

Answering support calls and creating tickets for service requests Assigning network configuration to multiple devices across several locations and subnets using the company IP scheme Create users and add them to local user groups Configure and support mobile devices on the store networks (Laptops, iPhone and Handheld scanners) Configure Access Points using PuTTY and implement them in the stores Replace and upgrade components on several store devices Checking the health of local store servers

• Supervise staff• Perform bookkeeping• Manage cash, Deposit checks• Order and display products• Serve customers• Stock shelves