Stephen Halstead Email & Phone Number

Garstang, Lancashire, United Kingdom

Remaining competitive in today’s retail landscape, I create a working environment that encourages employees to work to their fullest capabilities, whilst enticing customers to make repeat visits. Counted on for my motivating and dependable management style, I deputise for out store manager during absences, even reporting to our area manager as needed. I work hands-on with a team of store assistants and deputy managers, providing them with ongoing coaching and training, positioning them to be optimal leaders. I routinely measure my team’s capabilities using a series of performance management tools, isolating their strengths and building upon areas in need of improvement. As seasons and trends change, I produce sales and productivity plans and organise a full rota, whilst tracking sales and employee hours. I ensure all due diligence tasks are completed within timeframe and enforce adherence to H&S procedures. As a registered keyholder, I manage cashing up, safe deposits, and the handover of cash bags to our security company. Selected Contributions: ● Instrumental in achieving an average of £300k in weekly sales, contributing to our standing as a Top 10 store for sales. ● Slash costs and retain annual green inventory results through account management and due diligence.● Increased sales by 10% YOY after two years of opening the new location, whilst heightening footfall and word of mouth repeat sales.● Develop long-lasting relationships with my team, holding them to high standards, instilling a strong work ethic, and prioritising our customers.

Blackpool, United Kingdom

Managing a team of 12 stock control assistants, we worked as a team to achieve all of our targets, with me monitoring their performance along the way. This entailed keeping accurate stock records and ensuring the fulfilment of all stock integrity audit guidelines. On a consistent basis, I counted the store stock and closely reviewed the accuracy of our counts prior to the execution of a stock integrity audit. I improved the flow of the stock warehouse and organised stock on the shop floor in support of an external company with a half yearly store stock inventory. Selected Contributions: ● Improved the availability and consistency of merchandise on the floor, leading to higher customer satisfaction.● Transformed customer feedback and loyalty performance into improvement plans, ultimately raising our standards of excellence.

Blackburn, United Kingdom

Leading a full-scale audit comprised of price integrity, stock loss, cash loss, store cleaning, and customer pricing errors enabled me to deliver solutions to a variety of issues and work with management to agree actions to be taken. Within the span of 12 months after the audit, I successfully achieved green independent audits. Additionally, I managed the payroll and wages process, ensuring all employees were paid timely and accurately, whilst payroll budgets were adhered to. Selected Contribution: ● Measured the store’s performance and infused the store’s reports with KPIs, subsequently recommending performance improvements to management.

Bachelor Of Science, Biomedical Science, Second Class Upper Divison, Honours

Education record

4 A Levels 11GCSES