Stephen Har Email & Phone Number

I have over a decade of experience in retail managing a diverse clientele ranging from F&B, Specialty Retail and Service Industry. I am passionate, dedicated and able to adapt to current market trends to meet the demands of the business.

• Business Development Manager

  Ideal Retail Sdn Bhd

  2005 - Present

  fka AZ Business Ideas is a business consultancy firm with specializing in Retail. The firm provides consultations and management services in key areas of retail business development, retail branding & marketing, franchise development and operation manual development. Roles & Responsibility:Develop business network & clientele• Conduct market research on potential client and reach out to them personally. Pitch and strategize new ideas for potential clientAssist in developing franchising program and recruit potential franchisee for client• Developing franchising program involves reviewing client’s current business concept and operations, consult client in preparing for market readiness for franchising opportunities and assist in creating a customize franchise manual and agreement. • To act on behalf of client as a Franchise Officer to recruit potential franchisee. Role includes evaluating prospective franchisee, conduct business presentation, identify location, financial projections and facilitate the signing of agreement & fees collection. • Sustain and manage relationship between franchisor with franchisee. This involves assisting in resolving issues between both parties and act as an intermediary. Mentor various team within a client’s organization• To coach client’s Franchise team to recruit and manage franchisee• To lead client’s Marketing team in implementing marketing strategiesCreate marketing campaigns and assist client in branding development• Create marketing campaign to achieve client’s KPI. This involves developing marketing schedules, implementing mechanics for campaigns and managing on-going activities. To provide report after completion of campaign.• Coordinate and liaise with third party providers for marketing campaigns such as designers, copywriters, photographers, bloggers, social media agency, event organizer etc. Organize and manage business related events