Stephen Hemphill Email & Phone Number

Reklaw, TX, US

Performed IT consulting for various local businesses in the area, to include pharmacy, a medical clinic and a prison. This entailed research before recommending upgrades then performing the update to the computers and server systems as well as repairing and upgrading physical infrastructure

Ft. Campbell

• I played a critical role in enhancing and maintaining computer opreations and overseeing server, network (wired and wireless), and virtualization environments. My team and I were highly responsive to requests and.
• Ensured Data-Center Program Technical Support by initiating site assessments and preventative maintenance, and emergency and corrective services.
• Expedited data center administration planning, analysis, risk assessments, and recommendations in addition to design and evaluation of analysis of power and cooling, feasibility studies, site surveys, energy usage.
• Designed, and launched a lifecycle management plan and a virtual plan based on mission-critical requirements, consisting of a technology implementation roadmap.
• Oversaw requirements analysis, design, development, testing, implementation, training, and maintenance of COTS, GOTS, web-based and mobile applications and systems.
• Accelerated account management, customer connectivity, and application support for multiple devices based on requirements, technical acumen, and customer-oriented.

Fort Campbell KY

• In this role, I oversaw systems and servers in the Distributed Common Ground System-Army (DCGS-A) consisting of software installations and maintenance, leading to service level agreements, and upgrades (Linux, Windows.
• Aligned with project management and user requirements, navigated compliance with policies and procedures, and achieved standards by testing software and hardware operations.
• Served as SME for Intelligence, Surveillance, and Reconnaissance (ISR) mission requirements, training, and planning, illustrating deep knowledge of connectivity and military intelligence systems. Show less

Clarksville, Tennessee Area

• Leading a diverse team of six soldiers and four contractors supporting 4,000 soldiers and civilians, I handled messages and fulfilled the Regimental Help Desk Manager role. Additionally, with thorough customer care.
• Contributed to technical decisions and advised senior… Show more Leading a diverse team of six soldiers and four contractors supporting 4,000 soldiers and civilians, I handled messages and fulfilled the Regimental Help.
• Contributed to technical decisions and advised senior officers on IT stucture, architecture, security protocols, operational planning, and troubleshooting interface.
• Navigated the increase in asset management from $1,115,000 to over $3,245,000 and tracked the growth and installation of all automation equipment spanning a three-year timeframe.
• Designed and executed the Lifecycle Tracking Program, integrating over $22,556,000 of automation equipment.
• Oversaw and communicated compliance enhancements with Department of Defense regulations, enhancing standards for 100 communications closets by issuing a detailed survey and executing improvements with extensive.