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I’m inherently curious, to the point where my whole face can’t hide it once I know I have something new to figure out. Whether that be learning the Google Maps API to help teammates not copy and pasta all day at DaVita. Or creating dashboards in ServiceNow at Comcast that make it faster for others to gather information. All the way up to building websites and Lambda scripts on AWS in my free time. Purely to see what I could do with time, many google searches, and an ant sized AWS budget.At my current role, I work on the Site Reliability Engineering team. Mainly monitoring the environment for issues, and performing linux systems administration duties when needed. Additionally, when I can, I’ve created scripts or dashboards to speed up processes. Whether that be using the Python Image Library to automate screenshot generation for reports, or having a coworker tell me what’s slow to do, what the requirements for the solution are, and then creating Splunk dashboards or scripts that meet those goals.One thing my job history makes abundantly clear, is that I have a varied mix of industries and roles. Which is by design. I’m curious, and also solutions oriented. I make things that do things. I learn new skills to make those solutions possible.
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Site Reliability Engineer 2Enova International Mar 2022 - PresentChicago, Il, Us -
Site Reliability EngineerEnvestnet | Yodlee Dec 2019 - Mar 2022Berwyn, Pennsylvania, UsAs part of the SRE team, I communicated with various teams within the organization to understand and facilitate the resolution of various issues. I also worked within the SRE team to understand time consuming processes and procedures, and build more automated and sustainable methods for completing work. Whether it be through creating Splunk Dashboards, or scripts and SSH commands. This included working with Python to automate report generation from Splunk. Reducing generation time from upwards of an hour, to under a minute. -
Engineer 2, Engineering OpsComcast Apr 2016 - Nov 2019Philadelphia, Pa, UsAs part of the Syndication Reliability Engineering team, I focused on supporting Comcast’s Syndicated X1 technologies with two Canadian partners (Shaw, and Rogers) as a Problem Manager. Primarily managing the problem management process, and helping to train internal and external stakeholders on that process. While also working to continuously streamline and improve it.To make all of that happen, I generated readouts, reports, and presentations for executive level audiences, and ran retrospectives. This role also required substantial communication across multiple teams to understand root causes, convey fixes and their timeframes, and monitor fixes once deployed to ensure they had the desired effects.I also volunteered and was given a chance to work at the Comcast CES 2017 Kiosk and suites. Helping set them up, and tear them down. -
Support EngineerCloudnexa Mar 2016 - Apr 2016Newtown Square, Pennsylvania, UsWhile here, I supported external clients with their Amazon Web Services cloud environments. As part of this I worked with clients and Amazon Web Services support to resolve issues. This included administering Windows and Linux servers, Firewalls, Active Directory, VPN’s, and network configuration within the AWS ecosystem. -
Project Implementation TechnicianBernoulli - Cardiopulmonary Corp May 2015 - Mar 2016While here, I worked as an SME on multiple projects to deploy medical devices to various health systems across the country. Providing support and troubleshooting once they they were deployed. This also involved train the trainer sessions on site to allow the medical systems to also support and deploy the equipment on their own.This was also my first experience with device acceptance and testing. And while here, I tested hundreds of devices and provided acceptance testing metrics to management. Creating a doc that allowed at a glance readouts, and simplified document generation to speed up the testing process and limit human error.
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Help Desk Technician / AnalystWorld Travel, Inc Nov 2012 - May 2015Exton, Pa, UsWhile here, I worked with internal users of all organizational levels to find and fix issues ranging from password resets to image editing, system re-imaging, HTML coding, VM Maintenance, MAC maintenance and deployment, and automation of tasks with Windows Batch scripting.In addition, I also worked with outside clients as 2nd level support for World Travels mobile app, WorldMobile. For this i utilized SQL Server Management Studio to run queries against the database to get users up and running with WorldMobile. -
It Project SpecialistDavita Jan 2012 - Aug 2012Denver, Co, UsWhile here, I taught myself and utilized Excel Pivot Tables, VLookup, and other Excel formulas to analyze and present teammate data to upper management. I also acted as a liaison between internal development teams and external users to aid in the deployment of a DaVite developed software application. This meant managing and maintaining a training schedule for roughly 60 facilities. The most fun part though, was that I learned how to use some Google Maps API's and developed web pages for teammates to speed up distance calculations by at least 50%. Essentially wiping out the majority of the manual work required to do the task. -
Student Center Concierge / Building ManagerDrexel University Jun 2010 - Sep 2010Philadelphia, Pennsylvania, UsI helped oversee the daily operations of Ross Commons, and to a lesser extent Northside Market. Primarily by helping people when they needed directions or had issues with the facilities. I worked with both students and maintenance personnel depending on the task. -
Computer/Network Systems Co-OpJacobs Management Group, Inc. Apr 2010 - Sep 2010Philadelphia, Pennsylvania, UsIf it was tech related, I diagnosed, fixed, maintained, and helped plan the purchase of it. This included dealing with network issues, changing Windows XP registry settings, reviving desktops, and speeding up the computers. I also helped to maintain the main database where clients information was held.Clearing that database directly lead to the recruiters there finding people positions. So while tedious, it was definitely worth it knowing I helped them out. -
Engineering Co-OpUrban Engineers, Inc. Sep 2008 - Mar 2009Philadelphia, Pa, UsPrimarily worked with project engineers and project managers to ensure Marine, Streetscape, and Streets project dimensions were met. Utilized AutoCAD and Microstation to design and draft project dimensions. I also did some field work including traffic and pedestrian counting. -
Engineering Co-OpPhiladelphia Streets Department Sep 2007 - Mar 2008While at the Streets Department I collaborated with project engineers and project managers to ensure city streets met specifications. I spent most of my time here analyzing specifications and preparing AutoCAD drawings to assist completion of projects. In addition I completed site surveys to obtain data for correct alignment and street dimensions.I also developed an Excel spreadsheet that allowed myself and my teammates to quickly get the counts for common tasks such as paint quantities for crosswalks.
Stephen Hudgins Skills
Stephen Hudgins Education Details
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Drexel UniversityBusiness Administration; Management Information Systems
Frequently Asked Questions about Stephen Hudgins
What company does Stephen Hudgins work for?
Stephen Hudgins works for Enova International
What is Stephen Hudgins's role at the current company?
Stephen Hudgins's current role is Site Reliability at Enova.
What is Stephen Hudgins's email address?
Stephen Hudgins's email address is st****@****ast.com
What is Stephen Hudgins's direct phone number?
Stephen Hudgins's direct phone number is +124052*****
What schools did Stephen Hudgins attend?
Stephen Hudgins attended Drexel University.
What are some of Stephen Hudgins's interests?
Stephen Hudgins has interest in Computers, Information Technology, Information Systems, Planning, Technology Strategy.
What skills is Stephen Hudgins known for?
Stephen Hudgins has skills like Microsoft Office, Troubleshooting, Customer Service, Analysis, Microsoft Excel, Sharepoint, Computer Hardware, Visio, Databases, Html, Windows 7, Sql.
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