Stephen Hypes Email and Phone Number

Agency Description: Stepping Stones is a HIPAA Compliant, group practice providing psychotherapy to members of the community. Responsibilities include: Performs analytical, technical, and administrative work in the planning, design, and installation of new and existing computer systems, diagnoses and resolves problems in response to reported incidents; confers with end users to determine types of hardware and software required; installs new hardware and software and maintains existing components; trains end users in the use of equipment and software; performs general maintenance tasks; troubleshoots and resolve issues with computer systems and peripherals equipment; prepares progress reports for all work performed; evaluates products for compatibility, expandability, and ease of use and support; recommends to management the support or nonsupport of evaluated products. Configure the network for the business. Repairs software issues with email, antivirus, and printing.

Agency Description: Highground Services, Inc. is an engineering corporation that specializes in process control, system automation, and instrumentation projects in industrial and municipal markets.Responsibilities include: Serve many roles from optimizing PCs to designing, developing, and maintaining company website (www.highgroundservices.com). Create and modify graphics for operator consoles for the repurposing of an industrial plant. Responsible to set up new hires computer and email accounts using Microsoft outlook. Establishing and maintaining networks for multiple locations (wired and wireless). Run and terminate Cat 5 cables to routers and hard wired devices, configure the wireless networks, and make sure all wireless devices recognize and connect to the network. Install, troubleshoot, and conduct the maintenance on all in house printers including plotters. Upload safety record to proper web sites. Troubleshoot all I.T. issues for all users within the company. Drafting prints using Computer Aided Drafting (CAD) software.

Agency Description: Specializes in auto, home, life and commercial insurance.Responsibilities include: I. T. support for Todd Rose at Allstate in Franklin, Virginia. Responsible for backing up files and running updates and upgrades on all computers. Troubleshoot all I.T. issues for all users, maintain printers and install all security.

Agency Description: To protect the health, safety and welfare of the people who live, work and visit the City of Franklin by providing quality services in an effective and cost-efficient manner.Responsibilities include: Maintained, developed, and supported operation systems with city hall, water works, police, public works, fire and rescue, incubator and special service centers. Was responsible for the electronic information processing in the city and served as the primary resource for the planning, implementation, and maintenance of data, voice, and video technology. In charge of equipment operations. This included maintaining and updating the city’s public access station, security, software installation, upgrades, printers and/or anything necessary in the daily operation of the City of Franklin. Installed the software and inventoried all the electronics in the city. Set-up and imaged an interactive directory for the Franklin business incubator.

Agency Description: To ensure a quality education in a safe environment that will prepare students to be successful learners and productive citizens in an ever-changing society. Responsibilities include: Assisted in the restructuring of the network system. Created the network infrastructure used in the county schools. Imaged new computers and optimized Macs.