System Engineer
Universalmac
May 2014 - Apr 2017
AeroLeads people directory · profile
Stephen Iley Email & Phone Number
Computer Hardware/Software Professional/Customer Service Expert/
2 work emails found
@universalmac.com
4 phones found area 206, 253, and 425
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Role
Computer Hardware/Software Professional/Customer Service Expert/
Location
Kent, Washington, United States
Who is Stephen Iley? Overview
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Quick answer
Stephen Iley is listed as Computer Hardware/Software Professional/Customer Service Expert/ based in Kent, Washington, United States. AeroLeads shows a work email signal at universalmac.com, phone signal with area code 206, 253, 425, and a matched LinkedIn profile for Stephen Iley.
Stephen Iley previously worked as System Engineer at Universalmac and Customer Service at Orange Lake Resort. Stephen Iley holds High School Diploma from Kentridge High School.
Company email context
Email format at universalmac.com
This section adds company-level context without repeating Stephen Iley's masked contact details.
{first_initial}{last}@universalmac.com
89% confidence
AeroLeads found 2 current-domain work email signals for Stephen Iley. Compare company email patterns before reaching out.
Profile bio
About Stephen Iley
Passionate about Apple Hardware and Software. Excellent customer service skills.
Listed skills include Customer Service, Apple, Computer Repair, Networking, and 6 others.
6 roles
Stephen Iley work experience
A career timeline built from the work history available for this profile.
Customer Service
- Retail sales and customer service at Splash Shack and Island Golf
- Responsible for explaining services offered and finding the best solution for our guests/Owners and their families.
Apr 2012 - Sep 2012
Lead Mac Technician
- Primary help desk technician. Responsible for diagnosing and repairing.
- Sales associate. Maintained metrics above company expectations
- Key holder. Responsible for store opening/closing procedures.
- Knowledge base. Trained new hires and assisted employees with more advanced requests.
Jun 2011 - Dec 2011
Independent Computer Diagnostic And Repair
- Perform system diagnostics to identify problems and resolution plan.
- Complete repairs necessary to restore equipment and/or data.
- Provide education regarding equipment, best practices etc.
Oct 2010 - Jun 2011
Apple Repair Technician
- A member of the team of technicians responsible for all aspects of computer re- pairs including: Diagnostics, Component Isolation, Part Replacement & Upgrades
- Personally responsible for 70% of all Macintosh repairs
- Corporate and Personal computer data recovery
- Macintosh computer diagnostics
- Finding and ordering replacement parts from trusted companies
- Generating invoices to outline all charges for the customer's repair
May 2010 - Oct 2010
Genius
- Responsible for working the genius bar (face to face diagnostics) and the genius room (computer repairs). -
- Became one of the few genii relied upon to keep turn-around time for repairs at an average of less than 1 day. This helped keep customer satisfaction at the highest point in the region.
- A ‘go to’ for any questions that fellow staff members had regarding the Apple operating system, it's hardware or compatible peripherals
Oct 2006 - Apr 2010
1 education record
Stephen Iley education
-
Kentridge High School
FAQ
Frequently asked questions about Stephen Iley
Quick answers generated from the profile data available on this page.
What is Stephen Iley's role at their current company?
Stephen Iley is listed as Computer Hardware/Software Professional/Customer Service Expert/.
What is Stephen Iley's email address?
AeroLeads has found 2 work email signals at @universalmac.com for Stephen Iley.
What is Stephen Iley's phone number?
AeroLeads has found 4 phone signal(s) with area code 206, 253, 425 for Stephen Iley.
Where is Stephen Iley based?
Stephen Iley is based in Kent, Washington, United States.
What companies has Stephen Iley worked for?
Stephen Iley has worked for Universalmac, Orange Lake Resort, The Mac Store, Progressive Tech, and Apple.
How can I contact Stephen Iley?
You can use AeroLeads to view verified contact signals for Stephen Iley, including work email, phone, and LinkedIn data when available.
What schools did Stephen Iley attend?
Stephen Iley holds High School Diploma from Kentridge High School.
What skills is Stephen Iley known for?
Stephen Iley is listed with skills including Customer Service, Apple, Computer Repair, Networking, A/V Installation, Customer Satisfaction, Hardware, and Mac.
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