New hires bring fresh and sometimes innovative ideas. As a public administration major, I learned to use the concept of "Action Learning" to find solutions. Action learning is finding solutions to problems by asking questions. A group of those involved with the problem are gathered together with one additional person who is not part of the firm. This "pizza person" as this person is called is an outsider who has no affiliation with the issue being discussed. This person's lack of knowledge assists in finding a solution that may not be considered by those that have worked on the issue without success.