Conduct detailed analysis of business operations using advanced tools (e.g., Excel, SQL, Power BI and Tableau) to identify trends, opportunities, and inefficiencies. • Develop and maintain dashboards and reports using BI tools such as Power BI, Tableau, or other data visualization software to provide key insights to stakeholders. • Analyze large datasets to support business goals and help teams make data-driven decisions. • Write complex SQL scripts to extract and manipulate large data, connect to Power BI for visualization and present my findings to stakeholders and senior management. • Utilize the CASE Statement to group and classify policies according to project requirements • Partner with business units to understand needs and deliver insights that drive strategic initiatives. • Provide training and support on the use of analytical tools and methods for team members. • Develop a weekly and monthly project dashboard report to track project milestones, budget variance and resource allocation. • Communicate complex data findings in clear, actionable terms to non-technical stakeholders.

• Gather, clean, and analyse large datasets to identify trends, patterns, and opportunities for business improvement. • Utilize statistical tools (e.g., Python, R, Excel) to conduct descriptive and predictive analysis, providing actionable insights to key stakeholders. • Create and maintain comprehensive dashboards and reports using BI tools like Tableau, Power BI, and Looker. • Communicated the impact of strategic initiatives and developed a plan and recommendations for next steps • Built and implemented Power BI reports to enhance the clients’ health claims management decision making processes, leading to more efficient outcomes. • Analyse business performance metrics, financial data, and customer behaviour to support strategic initiatives and improve business processes. • Conduct market research and competitive analysis to provide insights that support product development and marketing strategies. • Work with cross-functional teams, including finance, marketing, sales, and operations, to ensure alignment of data insights with business objectives. • Serve as a subject matter expert in data analytics, providing training and support to team members on best practices and tools.

• Developed and implemented strategies that successfully expanded our customer base and increased growth by 45% • Develop and maintain interactive dashboards and reports using BI tools like Tableau, Power BI, or Looker, making data accessible and comprehensible to non-technical stakeholders. • Present insights and analysis through visual storytelling, helping to drive data-backed decisions. • Regularly monitor business KPIs and update dashboards to reflect current business conditions. • Present complex data and analysis in a clear, concise manner to both technical and non-technical audiences. • Automate data analysis tasks to increase operational efficiency and ensure accurate reporting. • Work closely with IT teams to ensure proper data architecture and governance for accurate data collection and reporting. • Effected an overall sales boost of 22% by developing new marketing plans based on comprehensive competitor analysis • Maintained and updated sales performance dashboards which were utilized by several account managers to boost their revenue. • Pioneered a forecasting tool that accurately predicted sales trends, resulting in optimized inventory levels and 15% cost reduction