Stephen Chang

Stephen Chang Email and Phone Number

BizOps and Strategy | Product Leader | Tech Consultant | MBA + MS Design Innovation at Kellogg @ Slack
Stephen Chang's Location
San Francisco, California, United States, United States
Stephen Chang's Contact Details
About Stephen Chang

I am a tech enthusiast eager to transform customer motivations and needs into meaningful insights and products. As an engineer turned product manager with 9+ years of experience, I aim to lead tech companies to push the limits of innovation while consistently delivering customer delight.I excel at product strategy and delivery, design thinking, communication, and data analysis. As a relationship-driven leader, I am energized by building cross-team collaboration to solve complex business problems.I was the first experienced Product Hire at Plato, the industry-leading mentorship platform for engineering and product leaders, helping the product grow and find product market fit in a changing HR landscape. Before Plato, I completed a dual MBA + MS in Design Innovation (MMM Program) degree at the Kellogg School of Management, where I explored the intersection of human-centered design methodologies, data-driven business strategies, and disruptive technologies. I continually leverage my experience as a consultant at Accenture, where I led Intelligent Automation teams across North America, Europe, and Asia, specializing in the Financial Services industry.After many years in Chicago, I now live in San Francisco with my wife and our dog.---------------Functional Expertise: Product Management, Technical Implementation, Design Thinking, Agile Methodologies, Customer Insights, Competitive Analysis, Data Analysis, ML/AI, Cross-functional Team LeadershipInterests: Disruptive and Fast-growing Tech Companies, SaaS Companies, Enterprise Software, Soccer, Hiking, Triathlons, and meeting new dogs

Stephen Chang's Current Company Details
Slack

Slack

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BizOps and Strategy | Product Leader | Tech Consultant | MBA + MS Design Innovation at Kellogg
Stephen Chang Work Experience Details
  • Slack
    Manager, Product Bizops And Strategy
    Slack Nov 2023 - Present
    San Francisco, California, Us
  • Plato
    Product Manager
    Plato Apr 2021 - Apr 2023
    San Francisco, California, Us
    As the first experienced PM hire at Plato, I was responsible for delivering a product that has consistently maintained an NPS score of 50+. I have been a key player in scaling the Product team and processes during a time of over 200% employee growth during 2022. I have also led our product to a successful Series A in late-2021 after increasing overall ARR from $3.1MM to $4.0MM in 7 months.
  • Northwestern University - Kellogg School Of Management
    Mba + Ms Design Innovation Candidate (Mmm) At Kellogg School Of Management
    Northwestern University - Kellogg School Of Management Jun 2019 - Jun 2021
    Evanston, Illinois, Us
    The MMM Program is an immersive dual-degree program that gives candidates a rigorous business education integrated with a strong foundation in design innovation. MMM graduates receive an MBA from Kellogg and an M.S. in Design Innovation from the Segal Design Institute at the McCormick School of Engineering and Applied Science.
  • Intuit
    Product Manager Intern - Smart Money
    Intuit May 2020 - Sep 2020
    Mountain View, California, Us
    Identified and developed implementation plans for key revenue growth opportunities, leveraging partner interviews and rapid experimentation for final recommendation of go-forward strategy to executive VPs.
  • Accenture
    Technology Consulting Manager
    Accenture Mar 2017 - Jun 2019
    Dublin 2, Ie
    Led teams focused on addressing business process optimization with cutting-edge automation and machine learning tools (NLP, Computer Vision). Advised clients through the entire end-to-end process of problem identification and documentation to development and deployment into production.
  • Accenture
    Technology Consultant
    Accenture Mar 2015 - Mar 2017
    Dublin 2, Ie
    Partnered with client firms to identify areas of opportunity for Robotic Process Automation (RPA) optimization. Collected feedback from client teams and collaborated with engineering specialists to iterate on solutions intended to meet customer needs
  • Accenture
    Technology Consulting Senior Analyst
    Accenture Mar 2013 - Mar 2015
    Dublin 2, Ie
    Created unified project plans to align enabler groups, technology partners, and execution leadership to design and execute a centralized operating model leveraging a standard claims workflow. Said project plans outlined the logistics of hiring, equipping, licensing, and training over 5,800 employees across 21 offices nationwide
  • Accenture
    System Integration Consulting Analyst
    Accenture Nov 2012 - Mar 2013
    Dublin 2, Ie
    Focused on the development of application security rules for a large-scale, web-based integrated customer platform using qualitative observations and quantitative metrics to prioritize business need
  • Microstrategy
    Software Engineering Intern
    Microstrategy May 2011 - Aug 2011
    Tysons Corner, Va, Us
    Collaborated with software engineering team to implement leading-edge web security features requested through user feedback
  • Blackbird Technologies, Inc.
    Quality Engineering Intern
    Blackbird Technologies, Inc. May 2010 - Aug 2010
    Fairfax Station, Us
    Monitored field-level performance of GPS units and reported on the current status while recommending potential improvements through high-level root cause analysis
  • Northwestern University
    Teaching Assistant
    Northwestern University Jan 2010 - Apr 2010
    Evanston, Il, Us
    Department of Electrical Engineering and Computer Science

Stephen Chang Skills

Research Word Microsoft Office Excel Powerpoint Java Project Management C++ Data Analysis Microsoft Word Matlab Microsoft Excel Public Speaking Social Media Management Analysis Rpa

Stephen Chang Education Details

  • Northwestern University - Kellogg School Of Management
    Northwestern University - Kellogg School Of Management
    Mba + Ms Design Innovation (Mmm)
  • Northwestern University
    Northwestern University
    Electrical Engineering

Frequently Asked Questions about Stephen Chang

What company does Stephen Chang work for?

Stephen Chang works for Slack

What is Stephen Chang's role at the current company?

Stephen Chang's current role is BizOps and Strategy | Product Leader | Tech Consultant | MBA + MS Design Innovation at Kellogg.

What is Stephen Chang's email address?

Stephen Chang's email address is st****@****ohq.com

What schools did Stephen Chang attend?

Stephen Chang attended Northwestern University - Kellogg School Of Management, Northwestern University.

What skills is Stephen Chang known for?

Stephen Chang has skills like Research, Word, Microsoft Office, Excel, Powerpoint, Java, Project Management, C++, Data Analysis, Microsoft Word, Matlab, Microsoft Excel.

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