Stephen Gray Email & Phone Number

United Kingdom

Edinburgh, Scotland, United Kingdom

Nationwide

Working at Furniture Manufacturer T/O £20m - Responsible for providing consultancy services to an SME, rescuing a failing ERP system installation• Reduced stock losses from £1m in two consecutive years to £50k created a step by step action plan and trained staff to ensure sustainability. • Steered strategic discussion around delivery of the company’s complex buy/make procurement model.• Documented a new TOM with reduced headcount to provide stability for the Business Contracted by a Commercial Digital Printer T/O £12m to develop a 5S programme provide shopfloor measurement tools to work with plant capabilities• Trained the whole business on 5S and empowered the SLT to own the process to remove the cultural workforce divide.• Ensured that MIS shopfloor data had the correct measures to allow free reporting to show TEEP % with weekly meetings to improve from 29% to 54% across all plant (limited improvement due to staff availability)• Trained the management team to monetise production problems – an example - Machine jamming cost £43k PA as an opportunity cost was solved with a £200 piece of plant. Contracted by a Hospitality Business T/O £32m to assist the actual v forecasting of Hotel and Spa occupancy to assist supply chain team• Before this process required 36 man hours a week across departments to update and to provide a report for a weekly management meeting – this was reduced to 4 man hours a week 89% reduction in time.• Post 3 working days in the Business presented to the Board why the Integration of the Website and Hotel booking process was costing the business £250k per annum. A New system was implemented saving £120k Y1 and £200k PA Y2 onwards.

Enysham

SST Technology is an engineering business based in Oxfordshire, UK specialising in the design and manufacture of bespoke, advanced precision fabrications and thermal management systems for high tech industries. Total H/C 102, T/O £12mResponsible for leading & managing operations for a bespoke engineering & manufacturing businessDirect Reports – Production Team, Supply chain, Machine shop, ALM team (65)• Full remit for budget control of the operations team, leading 65 employees over multiple teams / sites• Stabilised operations after a period of turbulence, introducing process change in line with objectives• Introduced capacity plans and scenario management• Implemented SFDC to view margin reporting, changing shop-floor culture with visible, dynamic KPIs• Key stakeholder in AS9100 certification, ensuring rigorous supply chain process and data captureKey achievements and business outcomes include:• Championed 25% growth & increased efficiency, doubling PBIT & delivering change in sales/forecasting • Transformed the ERP architecture, managing a complex process whilst keeping the business operating• Saved 6 days per month by creating SAP B1-driven set of KPIs and initiating real time relevant metrics• Reduced Stock holding by 50% through relationship building and collaboration with supply chain team• Delivered overtime tracking & reduced payroll processing from 4 working, error-full days to just 2 hours• Forced all activity though the ERP solution to have one data set.• Job Cards with Signature tracking to ensure AS9100 adherence together with real time Job profitability V quoted.

Warwick

Responsible for all aspects of operational business leadership, optimising efficiency and productivityDirect Reports – External Service Department, Sales Team, IT Team, Marketing, Supply Chain (50)• Full remit to deliver annual sales turnover performance of around £6.5m • Led end-to-end project to establish a unique, legal method for supply of number plates to the public, including new plant and E-commerce web to print.Key achievements and business outcomes include:• Introduced “Standard Stock Order Same Day Despatch” KPI – regularly hit 99.8%• Successfully negotiated pricing model, securing overall viability for the project and maximising profit• Collaborated with ‘web to print’ partner, developing a solution and using APIs to maximise the process • Developed lean processing to enable order confirmation to packaged product in 4 mins.

Warwick

Responsible for all aspects of projects, IT and marketing leadership, implementing a range of solutionsDirect Reports – External Service Department, Internal Sales Team, IT Team, Marketing (34)• Tasked with reviewing operations, transforming and standardising processes, within budget constraints• Promoted a new sales team culture, introducing a bonus scheme that incentivised increased profits• Project managed the Licence key logic for the company’s own developed software and management• Created and implemented job sheets for external field staff & traffic light reporting system for sales teamKey achievements and business outcomes include:• Drove business efficiencies, reducing a department by 50%, while growing turnover & volume by 25%• Designed quotation system and authorisation system saving 26 man hours a week• Developed RAG report for Sales Team to managed profitability with an on demand Customer Summary sheet• Developed the pricing model and part-numbering format, enabling establishment of quantity discounts.

Warwick

Tasked with changing the workings of the Sales office so that the external sales team could maximise their earning potential.Managed Internal Sales DepartmentChanged the internal processes and ERP to create an artwork wizard for Sales order entry.As the Sales Director was on long term leave, I managed the Sales team(7) for a year, understanding their needs and frustrations and strategising to maximise time and reducing non profit activities.Developed mobile friendly, google mapping with customer status flagsChanged the logic on customer visits to stop visiting less profitable customers, whilst developing the CRM to ensure transparency.Developed and changed the pricing model and part numbering format so that quantity discounts could be established, together with grouping of families of parts to aid selling.Updated the ERP system so that this part numbering and logic could be implemented. Changed the Commission structure for the External Sales team so that it became profit focused.

Warwick

Required to create a new market solution for the assembly of Number plates for use at local assemblers. Also, due to the expanding sales, new production plant was also required. In order to facilitate this I undertook the following tasks:-Researched and liaised and secured sales terms with manufacturers to secure exclusive deals on toners and OEM printers and developed ergonomic solutions for use in the number plate market.Researched and sourced, new plant to ensure production processes match the requirements of the business and then once installed optimised the process and created a training plan.Managed software engineer – and change requests to align with the business strategy.

Warwick

Developed a range of Equestrian products for use creating new products from design, production and launch. My achievements during this time:-New Product design, development and launch.Negotiated purchasing a niche company to supplement the product range.Liaised with Governing rule bodies to help redesign new line of products.Negotiated rates with media outlets for promotion and created an event promotion calendarDesigned, built trade stands and exhibited at trade and public events.Won an innovation award at British Trade fair and supplied 4 Olympics.Designed and printed catalogue using adobe suite of products.

Manufacturing Systems

Education record