A highly skilled and focused communications professional with extensive experience and a proven record in product and business process management, delivering world-class communications solutions. A dedicated and results-driven innovative professional with extensive experience in SaaS product delivery and of streamlining business process. Adept at leading cross-functional teams, fostering collaboration, and driving strategic initiatives to achieve organizational goals. Strong analytical and problem-solving skills combined with a deep understanding of technology and industry best practices.Specialties: Opportunity To Order Architecture design, Product Management, Business Development, New Product Introduction, Market Promotions development, Systems Engineer, Sales Engineer, Cloud Solutions, Voice over IP (VoIP), SIP, Unified Communications and Collaboration solutions. Team Engagement, Customer Engagement solutions. Customer and Supplier experience. AVAYA’s OneSource platform and architecture, Commercialization of products and solutions.