Stephen Johns Email & Phone Number

Amsterdam, Nl

London, England, Gb

Needham, Ma, Us

London, Gb

Berlin, De

• Manage and optimise assigned accounts to fulfil the needs of the customer.• Implement and advise on affiliate marketing concepts to optimise assigned accounts.• Manage affiliate relationships necessary for the successfully management of assigned programs.• Take a pro-active approach in solving issues with assigned clients, escalating issues to the appropriate team level when necessary.• Work with Support Team to integrate programs successfully.• Train merchants in the operation of affiliate programs in preparation for launch support handovers.• Work independently to produce all necessary account management documentation and reporting.• Produce regular and bespoke reports on assigned programs.• Provide support to senior team members in the management of larger brand clients when necessary.• Attend appropriate client and networking events to enhance client relationship development.

Berlin, De

• Provide advice and assistance to supported merchants and affiliates. • Provide merchants with interface training. • Advise on industry best practices. • Provide structure feedback for clients throughout the pre-launch and launch stage. • Implement strategies for the optimisation of accounts. • Help merchants deliver a market competitive programme. • Offer affiliate recruitment services where appropriate. • Advise on voucher code and Pay Per Click policy. • Encourage contribution for newsletters and promotions. • Advise and encourage forum postings. • Advise and consult on promotions and incentives. • Devise promotions for particular sectors and encourage contribution from clients. • Mediate between affiliates and merchants when disputes arise. • Deliver presentations about campaign and affiliate performance to merchants.

Berlin, De

Work alongside team members and assigned clients Shop Direct with duties such as • Daily account checks, including a credit terms and conditions audit • Weekly reporting (year on year insights and analysing how weekly exposure has performed) • Validating transactions and approving/declining transaction queries • Affiliate approvals, making sure they complement the clients brand • Approaching new publishers for potential affiliate marketing opportunities • Auditing publisher sites • Respond to calls and emails and relay messages from clients to affiliates • Provide support with ad hoc administrative reports • Attend industry events and network with clients both via email and face to face

Champiaim is a UK based company which specialises in bringing new sports equipment to the market with particular reference to training aids which improve accuracy such as the innovative Champiaim hockey goal targets. My role is to manage all activity throughout the company, this includes interfacing with customers in attempt to provide the best possible service. Formulating the marketing strategy for all Champiaim products. Regular meetings with manufacturers to ensure the highest quality of our products. Overseeing the financial aspects of the company in order to make the company as profitable as possible. Designing new products and developing them until they are acceptable to sell in the sports market.

Bachelor Of Arts (Ba), Design Practice

Education record