Stephen Johnson Email & Phone Number

Stoke-on-Trent, England, United Kingdom

Crewe, United Kingdom

Crewe, United Kingdom

Lille, Nord-Pas-de-Calais, France

• Responsibilities;
• People management
• Induction creation and implementation
• MI reporting
• Marketing and campaign management
• HR & Recruitment

Crewe

• Responsibilities;
• Abiding to FCA regulations
• DPA Compliance
• MI reporting to board of directors
• Marketing and campaign management
• HR & Recruitment

Crewe, United Kingdom

• Similar to role below, however with a few additions which include;
• Generating new business through B2B calling
• Managing daily/monthly expectations for 7 agents
• Campaign management/Pipeline Management
• European support in Berlin, Germany
• Regular coaching including side by side and remotely

Crewe, United Kingdom

• Managing the daily operation of 12 FTE, performing regular bespoke sales training, motivating staff, staff engagement and performance management. Generating new business through dedicated third party lead providers..
• Relationship management of third party support network
• HR & Recruitment
• High level reporting for further management (Excel/PowerPoint)
• New business strategy implementation
• Employee induction scheme

Crewe, United Kingdom

I was brought into this role to drive the result of the inbound sales function forward with an aim to maximise conversion on all types of leads as well as reducing CPA in order to deliver growth targets and to reduce company expenses. Managing the day to day operation of 20+ members of staff, performing regular sales training, motivating staff and.

Crewe, United Kingdom

Generated new business through B2B calling also completing inbound leads through websites and inbound phone enquiries whilst also combining customer services skills to effectively handle over a 300 strong customer portfolio.

Crewe, United Kingdom

Handling large volumes of calls on a daily basis, maintaining all inbound correspondence including faxes & emails, also handled customer complaints.

Crewe, United Kingdom

Answering inbound telephone calls working on behalf of Vodafone, O2 and 3, Connecting customers contracts to the networks and acting as the middle man forr Tesco phone shops. Also completing transactions for mobile phone scrappage schemes through one of 2020's own sites.

Crewe, United Kingdom

Managing a team of 3 people during 8 hour shifts, opening and locking the store, handling cash and do the float every morning and night, stocking shelves and organising new releases so they are ready to be put out on display.

Btec National Diploma In Sports Performance & Excellence, Sports And Exercise, Merit

Btec First Diploma In It, It, Pass

Activities and Societies: BTEC First Diploma In ITIT Course

Sports And Exercise

Activities and Societies: School Football TeamGCSE's