- Greet guests in a polite and professional manner - Valet vehicles into and out of parkade - Give guests accurate and detailed directions to various locations- Assist guests with their luggage; show them the amenities in their room - Create incident reports, edit to proper grammar and spelling - Managing disturbances using a calm and systematic approach

- Answered calls and responded to emails in a polite, professional manner - Helped people by answering their questions or by remedying a bad situation - Made angry customers happy with quick and efficient customer service - On-the-spot decision making to figure out the best way to handle each scenario

- Customer Service Specialist - Employee of the Month: September 2014 - Versatile: Easily adapts to changing circumstances within a dynamic work environment - Able to create and maintain customer satisfaction in a minimum of three departments simultaneously - Works well with co-workers and independently- Fields phone calls and responds to customer inquiries - Able to multitask and prioritize responsibilities - Entrusted to handle money

- Sandwich Artist- Customer service - Cashier/cash-related procedures - Ensure store cleanliness - Restaurant closing responsibilities