Stephen Kauff Email & Phone Number

Leading global securities and investment banking institution with more than $100B in annual revenue.IT ENGINEER (2009–PRESENT)Lead all aspects of level IV production support for 80 UNIX, Mainframe, and Tandem/Guardian servers with distributed computing capabilities as part of one of the world’s largest file transfer systems. Serve as Subject Matter Expert (SME) to identify emerging issues and to design and engineer solution strategies. Monitor, evaluate, and report potential security incidents. Draft technical documentation and create system utilization queries in SQL.* Collaborated with engineering team in massive data center exits and migrations, including DNS swings, account migrations, and physical server relocations, resulting from business acquisition and consolidation activities.* Led integration of 24 servers from acquisition of WaMu, migrating all data onto existing JPMorgan systems within expedited 3-month time frame.* Selected to spearhead migration of Bear Sterns servers at 2 key locations into JPMorgan data center.* Orchestrated migration of all clients in Nevada and Massachusetts onto 100% secure, certified connections to comply with new legislation for financial companies in each state.* Crafted and executed robust data backup and recovery strategy that complied with SEC regulations.* Strengthened file transfer system performance, achieving zero outage record.* Conducted comprehensive internal IT audits and risk assessments, preparing and presenting findings and recommendations to leadership teams.

Provider of IT professional services, including infrastructure, process, and human capital support. Acquired by Manpower, Inc. in 2010.IT CONSULTANTOversaw engagements with corporate clientele, including JPMorgan Chase, ATX Data Systems, Brolin Retail, and Nationwide Insurance, for planning, configuration, implementation, and support of large-scale systems and networks in Windows and Novell environments. Performed security updates, patch management, and service pack upgrades. Maintained anti-virus support and coordinated remote installations and configuration of business applications.* Led implementation/support of 2K Windows workstations in Novell environment for the Adena Medical Center.* Established standard workstation image and coordinated system upgrades for Nationwide Insurance.

Performed advanced-level technical support for IT servers, POS terminals, networks, and enterprise applications for ~5K retail store locations with nearly 11K terminals. Managed and maintained Windows Server farm of more than 2K servers. Oversaw administration, implementation, testing, and optimization of Cisco-based network infrastructure. Coordinated training, development, and oversight of technology resources, including third-party vendors, strategic partners, and field installation crews. * Spearheaded 2 major technology refresh initiative impacting 2,200 stores combined, each within expedited 3-month time frame and completed at $400K under budget with 99.98% success rate.* Directed rollout and tier II technical support for Nortel VoIP platform implementation for all store locations.* Coordinated enterprise upgrade of 11K workstations and more than 2K servers to Windows 2000.