Stephen Keeble Email & Phone Number

London Area, United Kingdom

Ealing, England, United Kingdom

- Commercial awareness.- Creating purchase orders direct from external suppliers. (AkzoNobel, PPG, Apex Grange, Farrow & Ball, Little Greene, PDC Group, Cheshire Mouldings, All Electrics).- Visual merchandising of the store to promote perfect partner products and to increase sales of best selling SKUs.- Daily use of Microsoft Dynamics AX- Accurate stock management which led to our branch having one of the best stock take results in the region.- Creating Trade Accounts.- Cash reconciliation.

Ruislip, England, United Kingdom

• Running the store during Store Manager absence/days off. • Managing and being successful with all in store operations (Health & Safety, Goods in/out of warehouse, COVID secure guidelines, pricing, POS, ticketing, banking, quarterly stock check).• Managing team members individual performance to achieve their KPIs.• Hugely motivated by numbers and targets (increasing store average order value by 20%).• Analysing store sales data vs company sales data and making decisions on low selling SKUs and reacting by trialling higher performing items in the store (using factors such as demographics, price and product dimensions based on local property size).• Following the customer journey to fulfil customers needs and requirements at all times.• Attending quarterly regional meetings when store manager is unavailable to attend.• Giving inductions to new team members and providing assistance when required.• Encyclopaedic knowledge of products and operational tasking.• Regular use of Airsweb, ShopperTrak, Grassroots Portal, Zendesk and RotaCloud.

Ruislip, England, United Kingdom

• Achieved the Highest Staff Revenue Per Hour since the showroom opened in late September 2016 until the present day.• Upselling where possible.• Selecting high selling and trending items to be introduced to our showroom, based on quarterly sales figures, area demographics and trends.• Being trusted with looking after the showroom in the managers absence.• Arranging and processing Interest Free Credit for customers on purchases.• Store administrative tasks.

South Ruislip

• Stock Management and Ordering via SAP system.• Delivering excellent customer service through accurate pricing and positioning of products and promotional offers.• Visual Merchandising of impulse buys.• Maintaining excellent and organised warehouse standards.• Assist with goods in/goods out of Warehouse.• Logging queries to Head Office regarding store layout queries and excess stock quantities.• Following Head Office store guides regarding store layouts and visual merchandising.

South Ruislip

• Taking charge of the online Customer orders & reservations system for collection and arranging deliveries.• Taking calls from Head Office, customers, local and national stores.• Leading a team to achieve KPIs.• Opening store finance cards.• A huge eye for detail for fraudulent receipts, stolen goods and repeat offenders.• Handling a vast amount of money at the beginning and at the end of the day.• Assist with opening & closing up the store as early as 06:00 and as late as 21:30• Full working knowledge of DHL courier system.• Using the SAP system and Microsoft Office on a daily basis to fully operate the service desk.• Analysing Insurance related sales against weekday staff vs weekend staff; conversion rate 8.9% vs 6.4%.• Arranging overtime for peak periods and when store budget was met.• General administrative tasks.• Providing advice to customers on products, measurements, quantities and horticulture.

• Responsible for stock rotation and involved in some basic store operational tasks.• Following all the guidelines for point of sale banners and posters in high traffic areas of the sales floor to maximise customer interaction.

Geography And Environmental Management, 2:1

Covering many areas of the natural world and in my final year looking more at the human side of geography. Dissertation based.

Geography, History

Whilst studying for my A-Levels, I was a mentor for pupils in lower years. I would meet with the students on a regular basis and I would.