Stephen Kendall Email & Phone Number

Cary, North Carolina, United States

A global application provider offering consumer incentives and discounts. I develop and implement marketing communication strategies for a domestic and global sales team across three languages. I lead cross-functional project initiatives including web/app design and implementation, video marketing, graphic and digital design, domestic and international event support, physical and digital ebooks creation, merchandise design, new business pursuit presentations, and more. With financial challenges present, I identified the need for organization, leadership, accountability, tracking, process flow improvements, and personnel changes.Success included eliminating personnel by 20% while increasing departmental capacity and output. I identified, eliminated, and internalized 70% of the marketing outsourcing functions. I absorbed two internal positions and delegated responsibilities without backfilling roles. I identified and promoted internal talent while training, developing, and retaining employees.In executing the above mentioned I developed visible process flow diagrams for project flow and execution. I created an online cross-departmental resource sheet for increased communication, improved process flow, and accountability. While increasing capacity and eliminating personnel, we experienced a significant increase in output and overall employee satisfaction.

Fenton, Michigan, United States

A digital media solutions provider.I spearheaded a start-up business and targeted local and regional business owners. I worked closely with ownership and leadership leadership teams to execute marketing strategies including video marketing, web development, graphic design, and social media.I generated positive results across multiple industries while retaining and growing a long term client base.

Ypsilanti, Michigan, United States

A global automotive aftermarket parts supplier.I supervised a team of 18 union production employees packaging aftermarket parts for General Motors dealerships. Success included exceeding departmental goals by 24%. I also created a first-of-its-kind video training series for on-the-job best practices. This included training videos across multiple job functions to eliminate waste, scrap, and overall costs. This idea and training was later adopted plant-wide.

Burton, Michigan, United States

A global automotive aftermarket parts supplier. I assisted in the execution of a six module Quality Network Planned Maintenance (QNPM) role for the facility. I collaborated with cross-functional teams to analyze downtime data in an effort to maximize throughput. I served as the co-chairman for the team, led weekly meetings, and consistently identified problems while offering relevant solutions. Key contributions included a Phase III certification with 1,499 of of 1,500 points. In this role I also received a GM Suggestion Award for the improved safety of in-plant motorized vehicles.

Flint, Michigan, United States

Global automotive parts manufacturer. In this role I supervised a team of 35 production employees, increased productivity by 35% while experiencing a 40% reduction in manpower.Success included winning a Delphi Suggestion Award due to a packaging cost cutting strategy thatled to a $85,000/year savings. Successfully reduced chemical and foam density in Sealed Air-InstaPac machines. This process was later adopted at the Delphi facility in Chihuahua, Mexico.

Troy, Michigan, United States

Global Financial Services.In this role I sold products and services to perspective clients while consistently meeting sales goals. I received regional sales recognition and led a diversity initiate for the local branch. I was selected by management as a District Leader of loan insurance and led a four city district to discuss effective sales strategies.

Grand Blanc, Michigan, United States

A major auto rental company.I gained experince in an entry level position and engaged in customer service, sales, management, and development/implementation of local marketing strategies.Success included meeting and exceeding basic sales goals.

Mount Pleasant, Michigan, United States

Public UniversityIn this role worked directly with the coaching staff while managing all aspects of the video department including practice, game, highlight, and recruit film. I successfully recruited and trained a team of student assistants. I maintained and updated a recruiting database for prospective student athletes. Created and maintained film departmental budget.Success included developing an exclusive website for incoming recruits which included a comprehensive look at the athletic facilities, traditions, and game-day atmosphere.