Stephen Kerzan Email & Phone Number

Marysville, Ohio, Us

• Managed over 800 million in cash receivables for the second largest account. • Worked with cross-functional teams on the development of solutions in the areas of order entry, claim resolution, collections, compliance processes, and B2B call center processes. • Collaborated together with the Business Development Teams (BDT) Supply Chain, Sales, Finance, Brand Management, Supply Planning, and our retail partners to resolve issues and to ensure that account service processes are being executed with responsiveness and accuracy. • Perform accounts receivable activities including: cash application, troubleshooting payment deductions, processing accounting documents, and supporting collection activities. • Executed order processes, throughout the cycle of an order. • Audit invoices, orders, and account systems for pricing, terms allowances, and materials to ensure accurate processing throughout the program year. • Compose training materials and direct training sessions for existing and new associates. • Participate in and execute special projects in areas such as metric reporting, product and customer questions, audit requests, and Sarbanes-Oxley requirements.• Working daily with SAP, excel and various client systems.

Columbus, Ohio, Us

Provided administrative support for the mortgage retail sales department by supporting high producing mortgage loan officersResponsible for gathering detailed information on specific accounts, data entry of loan applications, and collecting documentationMaintains up to date knowledge of products, services, departmental systems, and related technologies using strong organizational and multi-tasking skills

Being part of the Zimmer Bioment family was a one of a kind experience for my development as a young business professional. I oversaw almost every position from the top down showing me the logistics of the business and its functions.I utilized Excel to combine the inventory data with sales and performance analytics to improve efficiency by doing this I developed a training process and taught other interns how to track lost inventory and analyze inventory.Working directly with the COO I created a new strategy to more efficiently package different kits to minimize costs associated with lower performing segments and maximize revenue affiliated with higher demanded segments. I was able to foster relationships with various surgeons and sales representatives through shadowing and networking.

Oversaw three laborers by delegating tasks of company’s working process to provide correctness of projectsConstructed patios, and retaining walls using precise measurements to ensure professional looks and qualityEnsured necessary supplies and equipment were prepared prior to the start of the work day and returned properly before closing timeTrained new worker’s techniques to properly accomplish a task and efficiently maintain the company’s working standards

Collaborated with project manager on project closeouts to ensure buildings were properly finishedManaged warehouse by monitoring deliveries and ensuring correct placement, resulting in prepared products to send out to job sitesPreformed general labor activities, took care of shop supplies, company property and vehicle maintenance to preserve the value of the company’s assetsDelivered supplies in a secure and timely behavior to advance the course of work on a project