Stephen Richards Email and Phone Number
Highly motivated and results orientated technology leader, with 25 years of professional experience in the global Financial Services industry.Able to successfully partner with senior Business representatives and global IT teams, to deliver technology platforms that enable business growth and revenue objectives.Programme Director with a proven track record in delivering significant change agendas, across multiple Business and Operational areas front-to-back.Strong communication skills, with an ability to negotiate, build consensus, and motivate across teams and functions.
Credit Suisse
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Director, Head Of Production Services Market Risk Technology AmericasCredit Suisse Jan 2020 - PresentZurich, ChIT Director responsible for the Market Risk Production Services Technology Function in the Americas.Responsibilities and Achievements:- Reporting to the Global Head of Market Risk, Credit Risk PB, Non-Financial Risk and Enterprise Risk Production Services.- Provide 24x7 global support for 29 Market Risk applications spanning the core Business functions of Data Management, Risk Calculation & Reporting, Risk Limits Managements, and Time Series Data.- Drive Major Incident Management calls, ensuring timely and accurate senior stakeholder communications and smooth handover between regions.- Regular interaction with key Managing Director stakeholders for Market Risk Data Management and Risk Reporting.- Responsible for a team of 27 employees and 47 vendor personnel across Raleigh NC, Singapore, Pune, London, and Zurich.- Risk Technology representative in multiple global IT leadership forums: - Stability Assurance Group - Process Governance Board - Change Enablement & Service Continuity Working Group- Leading the transformation from a traditional ITIL based support organization to a SRE/DevOps model, focusing on Observability and Toil Elimination through Automation.- Program Manager for the Risk Technology Production Operations vendor transition, with a goal of delivering an annualized cost saving of 20%.- Key technologies include Java, Oracle Exadata, Qlik Analytics, Red Hat Linux, Dell/VMWare on-premises private cloud.- Key SRE tools – ServiceNow, Geneos, Splunk, eyeShare, UiPath.- Key DevOps tool chain components – JIRA, Bitbucket (Git), Jenkins. -
Director, Head Of Production Services Risk & Finance AmericasCredit Suisse Oct 2015 - Dec 2019Zurich, ChIT Director responsible for the Risk & Finance Production Services Technology Function in the Americas.Responsibilities and Achievements:- Reporting to the Global Head of Risk & Finance Production Services Technology.- Global Head of Production Services for three functional areas – Market Risk, Data Management, and Reporting & Analysis.- Responsible for a team of approx. 20 employees plus vendor resources across NY, Raleigh, Singapore, Bangalore, Pune, London and Zurich.- Implemented a front-to-back production support process for the bank’s annual Comprehensive Capital Analysis and Review (CCAR) submission.- Globally responsible for resource onboarding and knowledge transition for the RFIT Production Services Managed Service vendor engagement.- Global RFIT Production Services lead for ensuring compliance with BCBS239 for data feeds into the Risk & Finance applications for risk aggregation and reporting. -
Director, Head Of Production Services For Private Banking & Wealth Management Asia-PacCredit Suisse Sep 2014 - Oct 2015Zurich, ChIT Director responsible for the Private Banking & Wealth Management Production Services Technology Function in Asia-Pacific, encompassing core banking, client reporting and online & mobile banking.Responsibilities and Achievements:- Reporting to the Head of Production Services Technology for Asia-Pacific, and the Global Functional Account Manager for Private Banking & Wealth Management Production Services.- Support the PB/WM Business across 5 locations in Asia-Pacific, working closely with the regional and location COOs, Front Office and Operations.- Responsible for a team of 45 support staff spread across Singapore, Hong Kong, Tokyo and Mumbai, providing 24x7 application support.- Key applications supported include Temenos T24 and Temenos Wealth Manager, Client Internet portals and Digital Private Banking mobile application, and Relationship Manager and External Asset Manager Internet portals. -
Director - Head Of Prime Services It Asia-PacificBarclays Investment Bank Jan 2012 - Nov 2013New York, Ny, UsIT Director responsible for the Prime Services Technology Function in Asia-Pacific, encompassing Equity Finance & Synthetics, Fixed Income Financing, Futures & OTC Clearing and Prime Brokerage.Responsibilities and Achievements:- Reporting to the Head of Client Facing Technology for Asia-Pac, and the Global Head of Prime Services IT.- Support the Prime Services Business across 5 locations in Asia-Pac, working closely with the COO, Business & Trading Heads, Product Management, and Infrastructure leads.- Lead the development of the Asia-Pacific Prime Services Road Map.- Responsible for a team of approximately 175 IT staff, encompassing developers, business analysts, project managers and support analysts, spread across Singapore, Hong Kong, Tokyo, Pune and Bangalore.- Lead the build-out of the Prime Services IT function in Pune, the offshore development facility for Barclays in India. -
Director - Head Of Emerging Markets It Asia-PacificBarclays Investment Bank Mar 2006 - Dec 2011New York, Ny, UsIT Director responsible for the Emerging Markets Rates and Credit Technology function in Asia-Pacific.Responsibilities and Achievements:- Reporting to the CIO for Asia-Pac, and the Global Head of Emerging Markets IT.- Support the Emerging Markets Rates and Credit Front Offices across 8 locations in Asia-Pac, working closely with COOs, Heads of Trading and Infrastructure leads.- Built the Asia Emerging Markets IT team up from 4 to a total of 40. - IT Programme Director responsible for delivering Treasury technology for a new Barclays Bank initiative in Indonesia.- Regional programme director responsible for the complete technology refresh of the Emerging Markets Interest Rate and Bonds infrastructure.- Co-founded the Barclays Investment Bank Technology Graduate programme in Asia-Pac, and set up student scholarships in Singapore and China -
Associate Director - Emerging Markets ItBarclays Investment Bank Mar 2004 - Feb 2006New York, Ny, UsSenior IT Programme Manager responsible for the opening of new Emerging Markets offices of Barclays Investment Bank.Achievements:- Successfully programme managed the implementation of new offices of Barclays in Taipei, Shanghai and Mexico City.- Each new office opening involved the implementation of approximately 30 Front Office, Middle Office, Back Office and Corporate computer systems.- Significant interaction with all internal Business and Infrastructure areas, external Regulators, and local vendors.- Responsible for an IT budget in excess of £2,000,000 per location.- Successfully implemented Murex, a Front Office FX Options trading system in Mumbai and Seoul. -
Global Head Of Collateralized Finance ItBarclays Investment Bank Apr 2000 - Mar 2004New York, Ny, UsSenior Project Manager responsible for the Anvil Repo Trading System (ARTS), the global Repo trading platform for Barclays Investment Bank.Achievements:- Managed a team of eight development staff in London, New York and Singapore supporting ARTS in eight locations across Europe, Africa, Asia-Pacific and America.- Successfully completed a major global upgrade of ARTS from version 6.3 to 7.0.- Implemented new code management, procedures and controls, to improve the reliability and availability of ARTS on a global 24x7 basis. -
Senior Project ManagerRabobank Mar 1998 - Mar 2000Utrecht, Utrecht, NlInvited to join Rabobank International as a consultant in the Short Term Interest Rate Division (STIR), to manage the implementation of a trading system for a new global Repo business.Achievements:- Formed implementation and development team to deploy the Anvil Repo Trading System (ARTS) across three countries, on time and within budget.- Assisted in the formation of the STIR-IT group (now IT S&D), encompassing systems implementation, QA testing, Project Office, interface and reconciliation development, and instigating current processes, standards and procedural controls in IT.- Preparation of board-level investment proposals and communicating business drivers of IT to all levels to ensure approval and successful implementation.- Negotiating supplier contracts for global systems purchases and on-going support. -
Project Leader/Analyst-ProgrammerLehman Brothers Apr 1997 - Mar 1998UsJoined as a consultant Project Leader in the Fixed Income IT group, one year into the development of an in-house global Repo trading system – Kojak NT.Achievements:- Managed a four-man development team.- Stablised existing Kojak NT implementations in London & Paris, greatly reducing support function.- Oversaw completion of New York implementation.- Commenced Tokyo implementation.
Stephen Richards Education Details
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Qut (Queensland University Of Technology)Mathematics And Computer Science
Frequently Asked Questions about Stephen Richards
What company does Stephen Richards work for?
Stephen Richards works for Credit Suisse
What is Stephen Richards's role at the current company?
Stephen Richards's current role is Director, Head of Production Services Market Risk Technology Americas at Credit Suisse.
What schools did Stephen Richards attend?
Stephen Richards attended Qut (Queensland University Of Technology).
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