🔍 Core ResponsibilitiesTechnical Support: Offering technical support for Oracle ERP and database systems to ensure consistent, reliable functionality and uptime.Process Improvement: Collaborating with cross-functional teams to identify, implement, and refine workflows, promoting efficient ERP use across departments.Database Administration: Overseeing database configurations, security, backups, and tuning for performance, supporting the integrity and availability of business data.Issue Resolution & Change Management: Managing incidents and coordinating change requests, while adhering to industry best practices for problem and change management.📈 Skills in Action My role involves leveraging ERP expertise to optimize system usage and enhance data accessibility. Through a focus on continuous improvement, I’m passionate about supporting Equity Group’s operational success while advancing my own skills in ERP and database technologies.This role presents exciting challenges, and I am eager to contribute to transformative projects and innovative solutions.

Project Overview: Developed a comprehensive system for managing real estate properties with two primary stakeholders: Property Owners and Agents.Project Scope: Streamlined the management process for real estate properties, where agents earn commissions based on their management activities.Problem Solved: Addressed inefficiencies in tenant onboarding, lease management, financial transactions, and property maintenance caused by fragmented and manual processes.Financial Management: The system Handled rent collection, VAT and Rental Income Tax payments, expense approvals, and invoice management.Reporting and Analytics: Generated property performance reports, tenant reports, lease reports, and invoice reports.User Management: Defined roles, privileges, and permissions, and managed user profiles.Property Configuration: Added, edited, and updated amenities and utilities, including their costs and VAT.Integration of Functions: Centralized property management tasks into a single, user-friendly system to reduce manual workload and improve accuracy.Communication Enhancement: Improved communication between property owners, agents, and tenants.Real-time Insights: Provided real-time insights into property performance through detailed reporting and analytics.Efficiency Improvements: Automated and streamlined key processes to enhance management efficiency.Transparency: Increased transparency in property management activities, fostering trust between stakeholders.Control and Management: Empowered property owners and agents with greater control over their portfolios.User Experience: Enhanced the overall experience for property managers and tenants, making the system more responsive and organized.Team Collaboration: Collaborated effectively with team members to deliver a comprehensive and integrated solution.Vision Realization: Worked towards the vision of creating an all-in-one platform that revolutionizes real estate property management.

Collaborated with cross-functional teams during the ERP Application andDatabase upgrade at equity bank where we designed interfaces andconversion to facilitate data migration and developed over a hundred PLSQLscripts and solved over 50 issues raised touching on workflows, Integration,Reports , Supply Chain, Human Resource, Finance and General ledger whichresulted to More efficient and effective Oracle E Business Suites.Created data visualization reports using Power BI, Invoices and Receiptsusing Publisher to communicate key insights and trends that helpedleadership to make informed decisions.Conducted vulnerability scans and implemented strategies to mitigate cyberthreats.Provided leadership to a team of 23 developers who were working ondeveloping microservices. A custom solution which was to integrate OracleERP functionalities with tailored features to enhance asset management ,inventory control and Performance ManagementPlayed a key role in the review of Business Requirements Documents (BRDs)to bridge the gaps in business and Utilized the Kanban board which helped invisualizing our project, monitor and manage flows and work collaborativelyfor faster delivery of value.Designed a Recipe website which would enable customers to choose recipesand add them to their shopping list.Utilized the Oracle Cloud Infrastructure Identity and Access Managementautonomous database (OLAP and OLTP) and security posture.

Developed and implemented an automated leave tracker using Google Sheets, streamlining staff leave management and ensuring seamless KPI compliance for leave uptake.Maintained a high level of attention to detail, ensuring minimal errors indata entry as a Cashier.Spearheaded collaboration with team members, improving branch operations through efficient task execution, cross-selling, and exceptional customer service.Managed over 300 corporate clients, contributing to the growth of the deposit and loan book while enhancing customer satisfaction (CSAT Score) from 77% to 85% in 2022.Excelled in handling high-volume cash transactions in the corporate section, achieving over 80% of my KPI as a teller.Demonstrated adaptability by working across multiple departments, earning the title of "Staff of the Year" in 2021.