Responsible for Global Systems Integrators (GSI) strategy for assigned partners across the APAC region and support the global alliance director in building and executing strategic partnerships.

Drove APAC Geo and countries to screen, recruit, enable and activate high-value, strategic Cloud Service Partners (CSP), Managed Services Providers (MSP) and Regional System Integrators (RSI). Worked with key Global System Integrators (GSI) strategic partners to develop, design and go-to-market that powered by Hitachi Vantara solutions and services. Ascertained, developed and executed APAC Cloud Service Partners program to commit to strategic partner solution adoption and growth. Identified, managed and boosted appropriate visibility to risks and issues.

Be an APAC strategic thinker, evangelist and public speaker on Cloud Computing - in particular to digital transformation. Lead Cloud business development team to identify, qualify and optimize opportunities for business growth, strategy and development to ensure continue success and expansion across APAC.Build cloud ecosystem with market trends and competitive insights. Synthesize partner for strategic alliance to establish and execute joint value propositions through Global Cloud Service Provider Program. To pursue deep, broad and long term vision of cloud technologies, to drive business development initiatives that will strengthen, expand and improve market penetration with C-level to meet their business objectives and transform their traditional IT environment to Cloud deployment model.Overall responsible for realistic business forecast and financial performance management. Improve customer satisfaction through establishment and execution of appropriate pricing strategy, hosting of cloud workshops and overseeing service deployment.

➢ Oversee Asia Pacific Managed Services Business Office to provide leadership, business acumen and operations insight to APAC Head of Managed Services to support overall strategic, tactical and operational decision and direction in order to grow MS business.➢ Manage managed service business with significant responsibility in company’s P&L, CAPEX, cash flow, revenue, cost control, budgeting, forecast, headcount/workforce management, LEAN and offshore savings.➢ Catalyze sales opportunities and bidding activities including sales engagement strategy, transition and solution, operation delivery and commercial modeling. Review and approve bids in compliance with financial and technical solution standard.➢ Lead the Service Excellence and Delivery Assurance department to proactively identify, quantify and manage risks and progress issues all the way through suitable conclusion to take ownership or escalate where appropriate.➢ Act as Regional Head of Partner Alliance to drive partner alliance across APAC to establish preferred partner engagement model and align with global procurement strategy to exploit partner relationship for business growth synergy and opportunities as well as amplification of purchasing power.

➢ Oversee Asia Pacific Managed Services operations, provide operations leadership and manage major account services, mainly in FSI and Public sector. Manage over 2000 staff to deliver consistently industry best-practices in the area of data center infrastructure, end user support and IT operation implementation, transition, transformation and BAU operations. ➢ Extensive experience in managed service business with significant responsibility in company’s P&L, CAPEX, cash flow, revenue, cost control, budgeting, headcount management, LEAN and offshore savings. ➢ Review and approve bids on compliance with both financial and technical solution standard.➢ Deliver Global Factory blueprint and strategy on managed services to maintain operation technology roadmap in Asia Pacific. ➢ Build up APAC managed operations business plan, monthly review for financial and operational KPIs with nine APAC country operation teams and exercise strong SLA management.➢ Align Global Offshore plan in APAC and define APAC offshore strategy. Regular review feedback from demand country and track actual implementation and savings against offshore target plan.➢ Manage relationship with strategic vendors throughout innovation and product/service/technology roadmaps.

➢ Led global infrastructure and cloud services (“ICS”) practice in APAC, managed APAC ICS team over 200 technical staff. Interfaced with Global Managed Operation CTO and aligned with other Global Practices and Global Solution Managers.➢ Closely reviewed the financial results with global management for ICS which include P&L, CAPEX, cash flow, revenue, cost control, budgeting, offshore and synchronize with business plan across APAC. ➢ Acted as the subject matter expert on Datacenter facility, storage infrastructure, cloud, tooling, backup and server management to support and provide technical consulting with recommendations to fulfill complex customer IT requirements to APAC Head of IT operations and Infrastructure Architect delivery team.➢ Reviewed solutions in compliance with the Practice service catalogue supported by related standards and approved any deviations with risk assessment.➢ Exercised vendor management throughout negotiation and pricing strategy.➢ Participated in virtual service delivery team in a matrix-managed organization with a direct reporting line to Director of Operations in Asia Pacific and functionally reported to Chief Technology Officer to deliver complex business and IT solutions to our global and regional multi-national clients.

➢ Designed and recommended overall SAN architecture to fulfill complex customer requirements.➢ Provided end to end SAN solution design activities including planning, sourcing, testing, execution and delivery of SAN technology projects.➢ Engaged in go-to-market activities for managed SAN solutions and proposal developments, risk identification, resource planning and cost modeling by working closely with business units, clients and operational teams.➢ Liaised with clients, internal support groups at a country, regional and global level, to develop or recommend best-of-breed solutions.

➢ All technical pre-sales support activities for Content and File Services Solutions which comprised NAS as well as Content Archival Solutions in China, Hong Kong and Taiwan. ➢ Strategic account planning and developed a competitive sales strategy that anticipated competitor actions and places HDS as the best in the market to meet customer objectives. ➢ Planned, forecasted and reported, analyzed sales activity data, created solution offer and proposal development to ensure it promoted value based pricing. ➢ Relationship Management and executed collaborative business plans with ISV and SI partners.

➢ Acted as Account Services Consultant to manage Mission Critical account activities.➢ Acted as Project Manager and Engineer to delivery technical service projects ➢ Worked closely with the Sales Team on pre-sale activities➢ Acted as Software/Hardware Response Center Specialist to provide remote support to the Enterprises Customers➢ Acted as Onsite Administrator for two mission critical customers