Stephen M. Kosic Email & Phone Number

Miami, Florida, United States

Miami, Florida, United States

San Diego, California, United States

Update and expand documentation for the SIMS project (which was acquired by CTSi from Gnostech in 2019), working directly with software development team to capture software modifications and enhancements.• Update SIMS documentation, including User Manual, Software Design Document, and Technical Requirements Document. Work with development team to build comprehensive Test Plan and Test Procedures for QA testing process.• Compile library of documentation for the MGUE Lab testing environment, along with an interactive map of the project repository, all organized within an XML framework for ease of access.

Greater San Diego Area

Create and update customer-facing documentation for sequencers, analysis software, and lab procedures as part of a team of 10+ technical writers, working in frequent collaboration to gather information from developers and lab personnel at one of the key companies in the biotech space.• Co-Author documentation suite for the NextSeq 2000 Sequencing System, working directly with engineers in a laboratory environment to capture specific procedures for multiple use cases.• Migrate documentation for BaseSpace Clarity LIMS software from Zendesk format to MadCap Flare, simultaneously working with development team to include updates specific to release version 5.2.

Greater San Diego Area

Rework and update documentation for the SIMS project, a navigation simulator with GPS applications, working directly with software development team to bring antiquated documentation into the 21st century.• Author documentation suite for SIMS project, including User Manual, Technical Data Package, Software Design Document, Technical Requirements Document and Engineering Notes.• Acquired security clearance (security level: secret) and maintained current security awareness certifications for work in a laboratory environment.

Greater San Diego Area

Develop and manage documentation for the entire West Coast Applications (WCA) division, working in an Agile development setting with different teams to provide both hard copy and online help for their respective products (typically on a bi-annual basis).• Author robust, comprehensive documentation for seven products: Decision Expert, Value Analyzer, Warehouse Miner, Master Data Management, Application Platform, Analytic Calculator, SeeChain.• Migrate documentation of disparate format and style into Teradocs format, establishing a consistent design and tone across the entire WCA product line.• Work with both developers and product managers to capture product changes during development lifecycle, tracking JIRA issues and maintaining project development WIKI.

Greater San Diego Area

Participate in internship team-building exercises and work alongside mentor in order to develop an active technical writing skillset with focus on industry standards.• Manage Logical Data Model reference materials, providing documentation deliverables for frequent product updates.• Develop and maintain the Southern California internship website, hosting resources and information.

Greater San Diego Area

Manage media organization and circulation, communicating with other branches city-wide to ensure availability of resources. Interact with library staff and patrons, facilitating customer requests and implementing branch policy.

Bachelor’S Degree, English

Complete BA in English while working as an intern at NCR to pay for tuition.

General Education, General Studies

Complete general education transfer curriculum (to fulfill the IGETC requirements for transfer to San Diego State University).