Stephen Cheney Email & Phone Number

Atlanta, Georgia, United States

As part of my duties, I develop learning materials for our call center software, including multimedia online training modules and instructor-led training curricula with detailed guides and presentations. I produce and edit training videos, collaborate with subject matter experts, and analyze feedback to continually improve our programs. Additionally, I.

Atlanta, Georgia, United States

• (FKA Focus Brands)During my tenure, I created learning and development materials for various restaurant and specialty food brands. I collaborated with stakeholders, brand training managers, and leadership to produce.
• Enhanced the engagement and effectiveness of training programs by creating interactive and multimedia-rich e-learning courses.
• Streamlined the content creation process, resulting in faster development and delivery of training materials across multiple brands.

Atlanta, GA

• (FKA Noble Systems)I developed a range of learning materials, including online training modules, instructor-led curriculums, and video resources, all compatible with multiple Learning Management Systems (LMS). I.
• Increased learner engagement and retention by implementing interactive e-learning modules that enhanced training efficiency.
• Streamlined access to essential information and resources, boosting team productivity and knowledge sharing through the creation of an internal knowledge base and help system.

Redmond, WA

• In my role, I led diverse teams in designing and refining features for a multiplayer online role-playing game. I served as the primary editor, ensuring that documents and game data were consistent and of high quality..
• Boosted community engagement by producing compelling promotional and explanatory content across various platforms, including documents, wikis, blogs, and forums.