Stephen Miles Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Overseeing large-scale operational risk management and safety culture transformation projects for organisations in high-risk industries. Providing strategic advice, training and development to companies like Asahi Beverages, Team Global Express, Supagas, ServiceStream and Sydney Airport to enhance leadership capability, compliance, embed safety-first cultures and enhance operational resilience.Led critical risk reviews and investigations for SEQ Water and Queensland Building and… Show more Overseeing large-scale operational risk management and safety culture transformation projects for organisations in high-risk industries. Providing strategic advice, training and development to companies like Asahi Beverages, Team Global Express, Supagas, ServiceStream and Sydney Airport to enhance leadership capability, compliance, embed safety-first cultures and enhance operational resilience.Led critical risk reviews and investigations for SEQ Water and Queensland Building and Construction Commission (QBCC), uplifting safety protocols, psychosocial risk management and improving alignment between operational teams and contractors through targeted safety culture strategies. Partnered with The University of Sydney and Asahi Beverages to deliver executive health and safety reports, execute three layered assurance activities, perform supply chain risk assessments and redesign operational processes, resulting in improved safety compliance across multiple sites. Show less

Brisbane, Queensland, Australia

Lessons Earnt is a consultancy that aligns leadership actions with key business drivers such as safety, productivity and collaboration. Taking a leadership-first approach, we help organisations to embed safety as a core value while driving operational excellence and continuous improvement across teams through effective front line leadership.

Darwin, Northern Territory, Australia

Led airside operations across Darwin International and Tennant Creek Airports managing 24/7 safety assurance and updating critical safety management systems to comply with CASA regulations.Restructured airside and terminal staff to align workforce needs with operational demands and improve efficiency across all levels of airport operations, from daily airside activities to terminal management.Contributed to strategic projects including Covid-19 repatriation flights, Darwin to… Show more Led airside operations across Darwin International and Tennant Creek Airports managing 24/7 safety assurance and updating critical safety management systems to comply with CASA regulations.Restructured airside and terminal staff to align workforce needs with operational demands and improve efficiency across all levels of airport operations, from daily airside activities to terminal management.Contributed to strategic projects including Covid-19 repatriation flights, Darwin to London route planning, airport master planning and baggage drop automation, identifying gaps and providing recommendations to optimise airside and terminal operations ensure long-term infrastructure sustainability. Show less

Brisbane, Queensland, Australia

Led a commercial team of 65 within Aviation Rescue Fire Fighting Service (ARFFS), overseeing finance, strategic planning, portfolio management office, asset and fleet maintenance for Air Services Australia, the government agency managing the country’s airspace.Developed a 20-year fleet modernisation plan, collaborating with government stakeholders to meet regulatory and funding requirements. Successfully reprioritised $20M+ in annual expenditure during COVID-19 to ensure operational… Show more Led a commercial team of 65 within Aviation Rescue Fire Fighting Service (ARFFS), overseeing finance, strategic planning, portfolio management office, asset and fleet maintenance for Air Services Australia, the government agency managing the country’s airspace.Developed a 20-year fleet modernisation plan, collaborating with government stakeholders to meet regulatory and funding requirements. Successfully reprioritised $20M+ in annual expenditure during COVID-19 to ensure operational continuity.Managed a $56M environmental PFAS remediation program, focusing on risk mitigation, containment and remediation delivering long-term environmental safety. Show less

Brisbane, Queensland, Australia

Led a team of 25 across Aviation Rescue Fire Fighting Service (ARFFS) support services, ensuring operational readiness and compliance with CASA regulations and overseeing Human Resources, workforce planning, WHS&E and industrial relations.Achieved a 50% year-on-year improvement in safety KPIs through strategic leadership in incident response, recovery and investigations, maintaining service continuity during emergencies.Improved firefighter safety by addressing unsafe ladder… Show more Led a team of 25 across Aviation Rescue Fire Fighting Service (ARFFS) support services, ensuring operational readiness and compliance with CASA regulations and overseeing Human Resources, workforce planning, WHS&E and industrial relations.Achieved a 50% year-on-year improvement in safety KPIs through strategic leadership in incident response, recovery and investigations, maintaining service continuity during emergencies.Improved firefighter safety by addressing unsafe ladder practices at 28 locations and implementing new safety protocols, including the procurement of mobile gantry cranes for improved compliance. Show less

Gladstone | Brisbane, Queensland

Enabled the transition from Queensland Rail to Aurizon, managing the complexities of transforming a government-owned corporation into Australia’s largest rail freight operator. Addressed challenges related to workforce management, industrial relations and operational efficiency.Led national train crew rostering operations in the AZJ control centre and managed the Blackwater Corridor's heavy haul rail workforce of 160+, ensuring safe, efficient operations across interconnected… Show more Enabled the transition from Queensland Rail to Aurizon, managing the complexities of transforming a government-owned corporation into Australia’s largest rail freight operator. Addressed challenges related to workforce management, industrial relations and operational efficiency.Led national train crew rostering operations in the AZJ control centre and managed the Blackwater Corridor's heavy haul rail workforce of 160+, ensuring safe, efficient operations across interconnected systemsServed as the technical expert and project manager for 14 concurrent Enterprise Bargaining Agreement (EBA) negotiations impacting over 2,500 employees, and led the Human Resources function for Coal South Operations, leading major workforce planning and restructuring projects. Show less

Blackwater, Queensland

Contributed to the strategic development of Blackwater International Coal Centre, a not-for-profit museum and visitor centre focused on the region’s coal mining history and industry. www.bicc.com.au

Gladstone, Queensland, Australia

Led organisational capability and communication initiatives during Queensland Rail’s transition to Aurizon, improving safety, training, and workforce strategies to ensure operational readiness.Transformed the Heavy Haul Train Crew Training School by reducing the training duration from 2 years to 8 months, enabling faster deployment of qualified crew members while maintaining safety standards.

Sydney | Brisbane

Led organisations such as Miles Manufacturing, Minelli Furniture, Parsley Bay Fabrics and Miles Furniture Transport, driving over 15% year-on-year growth, and oversaw Queensland operations for Nick Scali Furniture.

Graduate Certificate In Occupational Health And Safety

Bbus, Logistics & Supply Chain Management, With Distinction