Stephen Lazarus Email & Phone Number

North Rocks, New South Wales, Australia

Duties Include but Not Limited to:• Technical Support• Infrastructure / Networking• Active Directory• Office 365• Exchange• Windows / Office• ERP Systems• Hardware (Desktops, Laptops, Surface Pros, Printers, Phones)• Users (setup of new users and removal of terminated users)• Projects (including setup of new sites)

North Rocks, New South Wales, Australia

Duties Include but Not Limited to:• Technical Support• Infrastructure / Networking• Active Directory• Office 365• Exchange• Windows / Office• ERP Systems• Hardware (Desktops, Laptops, Surface Pros, Printers, Phones)• Users (setup of new users and removal of terminated users)• Projects (including setup of new sites)

Sydney, Australia

This role looks after ATOM’s major Customers and New Business to integrate their preferred buying channel into ATOM's internal systems.Key Responsibilities but NOT limited to• Working across platforms such as AXIS Cloudplatform, SAP Ariba, Micronet, Magento etc.• Lead technical integration between Customers and ATOM’s ERP Systems and Procurement systems.• Project Manage multiple parallel EDI and eCatalogue projects.• Deliver projects on time and budget for some of… Show more This role looks after ATOM’s major Customers and New Business to integrate their preferred buying channel into ATOM's internal systems.Key Responsibilities but NOT limited to• Working across platforms such as AXIS Cloudplatform, SAP Ariba, Micronet, Magento etc.• Lead technical integration between Customers and ATOM’s ERP Systems and Procurement systems.• Project Manage multiple parallel EDI and eCatalogue projects.• Deliver projects on time and budget for some of Australia's largest companies (ATOM customers).• Accountable for KPIs such as implementation rate, digital sales targets and increased range penetration.• Complete service and support requests as requested by clients and internal staff.• Create world class digital solutions across EDI, eCatalogue, SAP Ariba and more.• Work directly with ATOM's customers where required.• Own the full process from scoping through to technical implementation, hand over documentation and support to and internal staff.• Maintain databases to build customised eCatalogues.• Complete technical EDI work for internal or external projects for ATOM’s major Customers.• Ensure all work and system procedures are fully documented and implemented as appropriate.• Manage meetings and phone calls relating to project scoping and updates.• Prepare dashboard style updates suitable for the Senior Leadership Team(s).• Participate in new business tender responses.• Capture customer feedback and make suggestions to improve our technology mix. Show less

Sydney, Australia

Reporting to the Corporate Applications Team Leader, I am responsible for the implementation and support of Customer integrations of business transactions and the framework in line with business capabilities and targets.Responsibilities Include but are NOT Limited to:• Manage customer integration projects.• Provide consultation and readiness assessment, managing scope, time and expectations.• Engage in all parts of the project lifecycle with customers and key business… Show more Reporting to the Corporate Applications Team Leader, I am responsible for the implementation and support of Customer integrations of business transactions and the framework in line with business capabilities and targets.Responsibilities Include but are NOT Limited to:• Manage customer integration projects.• Provide consultation and readiness assessment, managing scope, time and expectations.• Engage in all parts of the project lifecycle with customers and key business stakeholders.• Provide consultation to customers on integrations options and recommended processes.• Develop integration specification documentation (technical mapping specifications).Manage the testing process (UAT) with the customer from engagement to deployment.• Assist in resolving issues related to the exchange of electronic documents (BAU).• Manage relationships with 3rd party providers(B2Be, AribaSAP, Quadrem, Coupa, OSN)• Provide end-to-end Project Management ensuring smooth transition of IT Projects• Document and create software release notes for any changes or new software.• Analysing and reporting back to the Business on the status of these projects.• Provide end-to-end Project Management ensuring smooth transition of IT Projects• Work closely with customers, stakeholders, end users, 3rd party vendors (e.g. B2Be – Business to Business Solutions) and in house software developers facilitating, managing, training and integrating electronic document interface (EDI) Systems.• A listing of a few of these EDI Customers can be found on the following page. • Continued Support to the Service Desk with knowledge and management for any issues that may arise with EDI and or new software. Show less

Sydney, Australia

Duties Include but NOT Limited to:• Setup and Coordinate classes for students • Running an intense 2-4-week Language program • Introducing new experiences to Children aged 7years through to 19years• Share My in-depth knowledge of the Area and Landmarks History• Encourage Students from different backgrounds and Cultures to ‘have a go’ • Interactive learning through music, play and participation• Organize accommodation for student within the Local… Show more Duties Include but NOT Limited to:• Setup and Coordinate classes for students • Running an intense 2-4-week Language program • Introducing new experiences to Children aged 7years through to 19years• Share My in-depth knowledge of the Area and Landmarks History• Encourage Students from different backgrounds and Cultures to ‘have a go’ • Interactive learning through music, play and participation• Organize accommodation for student within the Local Community• Encourage & develop Family relations & participation with students in a short period of time.• Trouble shooting e.g. cultural shocks, children missing families, expectation or misunderstandings as well as language barriers. • Organize locations for studies and activities. • Maintain relationships with our Customers and Hirers• Develop new opportunities for growth in Campbelltown & Macarthur District (South Western Area). • Monitor all Students, Local Leaders, Local & International Teachers Course Leaders and activities ensuring they all are adhering to the rules of ethics & conduct • Maintain and develop Host Families to always ensure the maximum experience is had by all involved.• Supply all stocks e.g. Work books, culture books, sporting equipment, electronic equipment, class equipment, prizes and gifts for incentives to students.• Prepare, organize and coordinate ALL sporting events• Coordinate, Supervise and Lead Kids on their Cultural excursions ensuring a great experience is had by not only the Children but the International Leaders also.• Organize welcome and farewell parties for every group that comes to Campbelltown• Promote through advertising, sponsorship, word of mouth or large functions the enjoyment, success and opportunities that EF Language Travel has to offer.• Liaise, coordinate and assist between the outsourced IT Department in India and End Users to ensure fast and accurate solutions to any IT issues both internally and remotely. Show less

North Rocks, Nsw, Australia

Promoted to Business Analyst for Vinidex Pty LimitedDuties Included but NOT Limited to:• Analysing and documenting current Systems.• Receiving and collating of ‘Bright Ideas’ requests from End Users and or Stakeholders.• Analysing and reporting back to the Business on the Status of these ‘Bright Idea’ requests.• Working closely with End Users, Stakeholders and Software Developers to improve Systems.• Carry out thorough System testing of any new software, developments… Show more Promoted to Business Analyst for Vinidex Pty LimitedDuties Included but NOT Limited to:• Analysing and documenting current Systems.• Receiving and collating of ‘Bright Ideas’ requests from End Users and or Stakeholders.• Analysing and reporting back to the Business on the Status of these ‘Bright Idea’ requests.• Working closely with End Users, Stakeholders and Software Developers to improve Systems.• Carry out thorough System testing of any new software, developments or enhancements.• Assist in the implementation & integration of any new Software, Hardware and or IT Platform initiatives.• Provide end-to-end Project Management ensuring smooth transition of IT Projects• Document and release ‘Software Release Notes’ for any changes or new software.• Work closely with Customers, Stakeholders, Third Party Companies (e.g. B2BE – Business to Business Solutions) and In House Software Developers facilitating, Managing, Training and integrating Electronic Document Interface (EDI) Systems.• A listing of a few of these EDI Customers can be found on the following page. • Continued Support to the Service Desk with knowledge and management for any issues that may arise with EDI and or new Software. Show less

IT Support / Service Desk Team Duties Included but NOT Limited to:• Level 1 and 2 IT Support (including afterhours support) to now approx. 5,000 Users• Troubleshooting Business Technologies• Troubleshooting and resolving issues with Microsoft Servers / Applications (e.g. Exchange and Active Directory) and Desktop Platforms• Troubleshooting and resolving network infrastructure issues• Troubleshooting, resolving and or escalating calls• Administration of Network User… Show more IT Support / Service Desk Team Duties Included but NOT Limited to:• Level 1 and 2 IT Support (including afterhours support) to now approx. 5,000 Users• Troubleshooting Business Technologies• Troubleshooting and resolving issues with Microsoft Servers / Applications (e.g. Exchange and Active Directory) and Desktop Platforms• Troubleshooting and resolving network infrastructure issues• Troubleshooting, resolving and or escalating calls• Administration of Network User accounts through Active Directory (including mail, passwords etc.)• Administration to a wide range of products not limited to Microsoft (Windows Servers, MS Exchange, Terminal Services, Desktop Platforms and applications) including Unix, BI, Anti-virus, DocOrigin, Lotus Notes, Wiki – Confluence, just to name a few• Setting up of MXP and Unibis User accounts, access to additional menus through User security levels and strip menus and resetting of passwords• Requesting additional printers and having these setup on the Network and within the MXP System• Maintaining the forms (templates / optraforms) included on these printers• Logging printer issue with Upstream to have a Technician attend Site.• Logging of router or network issues with Telstra (through Telstra’s IP Solutions)• Sourcing and purchasing new hardware (laptops, pc’s and peripherals)• Setting up of these Laptops and PC’s (including Vinidex specific applications)prior to shipping out to the End Users• Liaise between End Users and Software Developers for any issues reported (e.g. MXP, Unibis and Thirty Party Software)• Report, Manage and implement any Software changes for these issues through Change Control and User documentation• Checking of ‘End of Day Processing’ for the previous evening for all 241 MMEM Branches at the time• Identifying and resolving Branch and System ‘Server Down’ issues• Setting up of new Branches (network, hardware, software and User Accounts) • Logging of ALL calls into MM’s Call Logging System (Heat) Show less