R. Stephen Lee, Mba Email & Phone Number

United States

Baltimore, Maryland Area

Host and direct premiere Racquetball tournaments for Mid-Atlantic and North Eastern Region. Direct events from sponsorship's, marketing and follow through to completion.Record all data on United States Racquetball Association website and R2 Sports.

Annapolis Junction, Maryland

o Led my team to winning 3 Awards; high AAR audit score, low damage claims and no injuries for 2019. Also won the “Triple Crown Trophy”, only 3 given out in the entire network. First time in terminal history for Triple Crown and highest AAR score.o Slashed CPU (cost per unit) by 25% by recruiting and employee engagement while ensuring continuation and enhancements of services.o Obtained the highest AAR (American Association of Railroads) audit score in the terminals’ history with a 99.42% (October 2019)o Decreased claims against the company by 80% with emphasis and training on safety and quality, which saved the company money in Worker’s Comp from previous year of over $600, 000 to now $95,000, trending at $100,000, total savings upwards of $500,000 for 2019.

North East, Usa

o Increased attainment (completion) in assigned Region from 85% to 100% over 2017 fiscal year for each quarter bringing over $6 million in revenue from Region 1 to include the following states; Virginia, D.C, Maryland, West Virginia, Ohio, Penn., New Jersey, New York, Mass., Rhode Island, Maine, and Vermont.o Recruited, trained, and mentored Regional Service Managers (RSM) within Region.o Increased employee retention by 30% by conducting new hire training at BFCU (Bonded Filter University) in Nashville at Bonded Filter Corporate office for all new hires along with Regional Managers within the organization.o Improved customer retention by developing and directing service action plans for the region to monitor performance and ensure service delivery standards are consistent with customer requirements.o Increased revenue streams by 15% by solving problems with existing equipment and enhancing services to accommodate each application.

o Increase route efficiency by 25% through route analysis and proper disbursement of routes based upon demographics. o Reduced cost by 15% negotiating contractor’s rates, while not compromising quality of services being rendered.o Managed warehouse and production during assigned shift, with emphasis on maximum productivity and efficiency, above and beyond company’s KPI’s.

Baltimore, Maryland Area

Coaching and teaching racquetball to adults and children. Holding clinics, private lessons and corporate lessons. Played in over 200 tournaments and 2 time Gold Medalist, State Champion, Regional Champion and National Champion.

Baltimore, Maryland Area

o Increased overall sales of territory 17% across the board, which is accumulative of several sales categories with modest to excellent increases in overall route productivity. o Improved gross sales from $700k to over $1 million in 2006o Managed high-profile accounts, multiple, simultaneous projects and the client’s special demands. o Won TM (Territory Manager) of the year for 2006 from Mid-Atlantic Region with highest growth in sales for 2006.

Fort Sill, Oklahoma, Saudi Arabia

Field Artillery Cannon Crew-member

Master'S Degree, Business, Management, Marketing, And Related Support Services

Phd Of Social Economics