Stephen Lees

Stephen Lees Email and Phone Number

Account Manager and IT Specialist @ MetTel
Stephen Lees's Location
Salt Lake City, Utah, United States, United States
About Stephen Lees

Worked as a computer technician for Unisys, Veterans administration, Taulia, and Tesla. Have ability to troubleshoot and solve issues on PC and Mac platforms. Experience with Adobe Suite, Microsoft Suite, and more. Obtained Microsoft 70 685, Network Security plus, and A plus certifications. Currently working as an account manager for MetTel. Provides professional IT service and Account Management.

Stephen Lees's Current Company Details
MetTel

Mettel

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Account Manager and IT Specialist
Stephen Lees Work Experience Details
  • Mettel
    Technical Account Manager
    Mettel Mar 2022 - Present
    New York, Ny, Us
    Maintain and organize account correspondence to ensure proper follow up. Develope relationships and conduct high level meetings to ensure customer needs are being met. Assist in troubleshooting, ticketing, and answering question in regards to products. Verify all billing and answer customer inquiries in regards to invoices. Provides and explains reports as well as ideas to mitigate loss as part of the management cycle. De-escalates issues and provides clear explanations as needed for client retention. Assists in on boarding and maintains a large book of client accounts.
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  • Performance Automotive Network
    It Specialist
    Performance Automotive Network Jan 2020 - Mar 2022
    West Chester, Ohio, Us
    Maintained all IT equipment throughout 4 local dealerships including 14 out of state dealerships. Implemented processes and organized all inventory relating to IT equipment. Ensured satisfaction among employees in relation to the function of the equipment used and made sure all IT equipment was running properly.
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  • Ebay
    Information Technology Help Desk
    Ebay May 2019 - Dec 2019
    San Jose, Ca, Us
    View
  • Tesla
    Technical Support Specialist
    Tesla Jan 2019 - Mar 2019
    Austin, Texas, Us
    Software and service support
    View
  • Taulia Inc.
    Information Technology Support Specialist
    Taulia Inc. Apr 2018 - Jan 2019
    San Francisco, California, Us
    Software invoicing support
    View
  • Veterans Administation
    Information Technology Support Specialist
    Veterans Administation Jul 2016 - Feb 2018
    Washington, Dc, Us
    It support for computer systems
    View
  • Unisys
    It Support Specialist
    Unisys Aug 2013 - Nov 2015
    Blue Bell, Pennsylvania, Us
    Level1 IT support
    View
  • Teletech
    Customer Service Representative
    Teletech Oct 2010 - 2015
    Greenwood Village, Colorado, Us
    Customer Service for Electronics/CPU/Appliances
    View
  • Equitable Life & Casualty
    Administrative Assistant
    Equitable Life & Casualty Jan 1998 - May 2010
    Customer Service/ Cashiering/Admin/ Quality Control

Stephen Lees Education Details

  • Salt Lake Community College
    Salt Lake Community College
    Multi Media

Frequently Asked Questions about Stephen Lees

What company does Stephen Lees work for?

Stephen Lees works for Mettel

What is Stephen Lees's role at the current company?

Stephen Lees's current role is Account Manager and IT Specialist.

What schools did Stephen Lees attend?

Stephen Lees attended Salt Lake Community College.

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