Stephen Leicht Email & Phone Number

Cary, North Carolina, United States

Cary, North Carolina, United States

 Manage day to day priority stacks for the QA team (internal and external) Represent the QA team as a whole in meetings with product management regarding status updates and release to influence decisions from a QA perspective(at feature, project, and product level) Mentoring teammates in 1 on 1s, encouraging best practices and personal growth Process reviews for continual process improvement Host to other meetings to ensure the team syncs and promote improvement End to end QA ownership of product features (from spec reviews > early testing > test suite creation > test execution > Risk analysis reporting > maintenance and live monitoring) Risk analysis reporting with clear criteria and metrics for entire products Close cooperation with with devs and product management for testing needs and feedback Implementation of processes on current and new projects Defining team test approach for projects

Cary, North Carolina

 Create in depth tests cycles to be performed prior to product's release  Work alongside developers and other QA members to organize testing methods of new features Create patch notes consisting of the latest changes prior to the update of the live product Communicate with players through forums, chat channels, and social media to receive feedback, address player issues, and help provide a welcoming environment for players Responsibility of testing for new gameplay features, upcoming in-game events, and user experience

Cary, North Carolina

 Rigorous testing of product to ensure quality player experience Clear, concise bug reports and open communication with developers Shipping TRC testing for Epic Games Launcher, PC-Steam, UWP, OSX-Steam, OSX-Epic Games Launcher, PS4, XB1, iOS, Android

 Communicate with customers to make sure they were extremely satisfied with their experience Manage the associates that worked the front end of the store Maintain the store so that it was presentable and information was easily accessible to customers

Fuquay Varina

 Engaged customers and establish relationships that would keep customers coming back  Cleaned and maintained the store so that it was comfortable for customers and to reduce any problems with the game consoles Supervised young children and made sure they had fun and received help if needed

Holly Springs, Nc

 Informed potential clients about the company and its services Offered free quotes and information to potential clients Addressed any customer complaints

Bachelor Of Arts (B.A.), Animation And Game Design

Bachelor Of Arts (Ba), Animation, Interactive Technology, Video Graphics And Special Effects