Stephen Long Email & Phone Number

Tampa, Florida, United States

• Annual business growth through strategic planning, operational improvements, andinnovative marketing efforts.
• Increased revenue, market value, and guest & staff retention by implementing performancemanagement systems and enhancing the guest experience.
• Directed a team of over 100 employees, ensuring high levels of engagement, training,and productivity.
• Led successful for profit & fundraising events, generating donations for local causes.
• Developed partnerships and collaborations with local businesses, influencers, andcommunity leaders; expanding the brand’s reach and market penetration.
• Optimized budget and cost structures to increase operational efficiency while maintainingquality service delivery.

Tampa, Florida, United States

Tampa, Florida, United States

• Optimized Operations: Led staffing, training, and merchandising efforts, achieving 20%higher operational efficiency.
• Increased Revenue: Developed marketing strategies that grew membership sales by 35%and boosted recurring revenue.
• Strengthened Community Impact: Oversaw charity events raising $100,000+ annually,enhancing brand and team engagement.
• Enhanced Efficiency: Streamlined physical and digital workflows, increasing productivityby 25% and sales conversions by 30%.
• Built Key Relationships: Managed client and vendor networks, supporting retention andexpanding service offerings.
• Engaged Membership Base: Instructed 8+ weekly fitness sessions with 50+ clients,driving community and wellness culture

• Enhanced System Efficiency: Led system upgrades and issue tracking, reducing errorsand improving user experience.
• Ensured System Reliability: Managed developer team to address critical issues, maintaininghigh system performance.
• Increased Client Engagement: Organized 1-on-1 sessions, group trainings, and salespresentations, boosting client satisfaction.
• Maintained High Service Standards: Directed help desk operations, optimizing staffingand quality control for efficient issue resolution.
• Expanded Brand Visibility: Developed marketing materials and managed social media,increasing client exposure and engagement.

Tampa/St. Petersburg, Florida Area

• Managed Full-Scope Client Accounts: Directed web, email, social media, and native adstrategies aligned with business goals, enhancing brand engagement and visibility.
• Led Marketing Campaigns: Developed social media and email campaigns with ROItracking, improving campaign effectiveness and client reach.
• Oversaw Design and Web Projects: Guided design and web teams on custom projects,supporting creative development, innovation, and operational excellence.
• Supported Creative Processes: Maintained design file inventory, handled custom edits,and created visuals with Adobe Suite, strengthening project outcomes.

The University Of Tampa

The Office Of Residence Life