Stephen Lu Email & Phone Number

Noble Park, Victoria, Australia

I am working in Fulton Hogan Utilities ODM projects, managing and delivering Business, New Developement, Relocation, C2P NBN programmes involving FTTB, FTTP, FTTN & HFC technology. Our team consistently delivers on key performance indicators with empahsis on cost efficiency, quality, HSE and stakeholder collaboration.• Monitor construction work flow and practical completion submission dates in D365 system to align with the committed delivery dates (OTP).• Assist with Project Engineer to co-ordinate scoping, design, costruction (end to end)• Prepare SIM repost and have weekly meeting with NBN to make sure projects are on track for on time delivery• Provide technical support by working with designer and subcontrators to resolve in field issues day to day.• Work across different programmes to make sure subcontrator work cost effectively in reginal area. • Booking Traffic management, send ACM notifications and raise outage CRQ’s on behalf of subcontractors.• Request pre-approval from NBN and follow up variations to make sure jobs completion within budget. • Review and approve subconstractor claims and artefacts and prepare asbuilt redlines, BOMBOQ for design to update PNI data base.• Prepare practical completion pack for final submission to NBN.• Perform in field and desktop quality and HSE (health, safty and environment) inspections to ensure projects compliance with NBN standards.• Resolve rejected BOMBOQ and defects raised by NBN • Audit subcontractors traning and certificates to make sure they are qulified to perform assigned scope of work. • Develop and maintain good working relationship with both internal and external stakeholdersAcheivement:• Finalist in 2023 Fulton Hogan Good Work Awards as a team (BDOD Victoria)

Melbourne, Victoria, Australia

Key Responsibilities:Reported to Construction Manager; Scheduled and managed Telecommunication construction orders in Telstra Customer Wideband project.• Managed new orders from Telstra, reviewed the scope of work on design packs, and allocated new orders to subcontractors after verification. • Monitored and kept track of orders through Telstra IDEAL system and Kordia internal work order system.• Arranged access for subcontractors to work in Telstra P1 exchange, Data Centre • Verified claim variations from construction team and liaised with Telstra to seek additional approval in timely manner.• Verified As-builts packs as per subcontract claim entitlement, including mark-up plans and SORs (Schedule of Rates), approved subcontractor claims, and prepared RCTI for subcontractor payment. • Prepared final claims (SORs and documents) for practical completion.• Answered enquiries from SDL and subcontractors, and assisted field managers to address issues including technical, LAN, financial problems to facilitate order delivery. Maintain a register to document issues, analyse and seek improvement opportunities in terms of processes, systems, and team members skillsets.• Worked with subcontractors to ensure orders were on track, especially when there was insufficient workforce during the Covid lock downsAchievements:• Manage cost savings for projects by looking at opportunities for milk run.• Arrange training to upskill staff and expand their capabilities in different tasks and backup sick staffs.• Keep track of subcontractors’ health conditions during the Covid lock downs, and work proactively to have contingency plan in place to make sure on time delivery.• Helped construction team to clean up order backlog.• Assisted the project to be transferred to Ventia system smoothly as the two companies merged

Key Responsibilities:Reported to Wideband Design Team Leader; Worked on end-to-end designs for customer wideband services such as Epicentre, EVO, SDH and Wavelength. • Worked on different stages of design activities including appraisal, detailed design and as-built• Supported site surveys for customer sites and Telstra exchange• Prepared high quality design packs for both internal and external construction• Accurately maintained Telstra DBoRs including TPD, Multiman, MITs and Rapid, etc.• Worked closely with Telstra SDLs to ensure designs and services were on track • Liaised with external field constructors on daily basis• Checked BOM and SOR according to field return for the finance team and correct Telstra DBoRs to reflect as-built• Assisted the IEN team to create CMARTs for cut off servicesAchievements:• Completed Design training in 9 months and qualified to work on designs. Provided training for new trainees• Worked with principal designers to provide technical advice for design issues to enhance design quality• Effective communication with Construction Team to provide technical support and troubleshooting for fibre connection and installation

Melbourne, Australia

Key Responsibilities: • Setup team objectives, planned schedules and meetings• Monitored product quality and solved technical issues of in stock items reported to management and supplier in timely manner. Scheduled meetings to provide feedback when required.• Helped customer service to resolve presales and aftersales technical problems. Maintained a register to keep track of all issues for future improvement.• Worked with Product Development and Purchasing team to improve item quality• Used SAP, WMS to manage product and spare parts stock• Used RMAgent to schedule tasks for the teamAchievements: Ability to detect and resolve problems; Effective communication with customers; Leadership skills; Cooperated with the team to finish tasks within required time frame.

Guangzhou, Guangdong, China

Key Responsibilities:• Worked as planning consultant for real-estate developers, tenders of conceptual urban design and social planning projects, including regeneration projects of heritage importance, apartment blocks and low-density residential area in outer suburbs in major cities China• Prepared and reviewed development feasibility assessment reports, preliminary study, conducting surveys, local policy and regulation analyse• Arranged external meeting with developers and local government and internal meeting with architectural, landscape and civil engineering department of the company• Prepared master planning design, planning report and presentationAchievements Enhanced urban design and project administration skills as well as communication skills