Controlled the introduction of customer loads into the system and ensure appropriate pricing. Successfully generated more than $5 million in revenue for FY13. Stimulated productive and professional interaction between customer service and fleet management. Ensured the development, implementation, and execution of marketing strategies.Selected and successfully completed CRST Leadership Development training and coursework, 2014-2015.

Managed and regulated fleet safety measures to ensure all standards met DOT regulations. Communicated with shipping brokers, customers, and receivers to coordinate shipping rates and timelines to ensure customer satisfaction. Supervised and monitored the performance of a fleet of 30 vehicles.

Managed a team of 10 to 20 technicians on a daily basis and coordinate their schedules and jobs throughout the day.Organized and conducted weekly meetings to review performance and reinforce future goals for the office. Monitored supply chain and tracked equipment consumption in order to maintain adequate stock levels.Generated daily reports to improve efficiency and customer service.

Office duties included organizing and filing collegiate documents, answering phones, and solving potential problems of University patrons Provided assistance by handling University relations as a representative of the President of the University, Dr. Robert E. Witt