Stephen M. Email and Phone Number

Responsible for developing and implementing full revenue operations transformation programme to drive revenue growth and market share. Implementing new TOM. Overseeing both the sales and marketing departments, aligning their efforts to achieve overall business objectives. Identifying market trends, understanding customer needs, and creating effective sales and marketing campaigns. Enhancing brand visibility, optimise sales processes.

Took up short term contractor role for fixed period to support fixed term programme timetable. As the Transformation Director for the CEO in this charitable organisation within the Adult Social Care sector, my role was pivotal in driving change and improvement within the organisation while ensuring compliance with Care Quality Commission (CQC) standards. My primary responsibility was to assist in shaping a new three-year strategy that aligned with the organisation's goals and mission. Leading… Show more Took up short term contractor role for fixed period to support fixed term programme timetable. As the Transformation Director for the CEO in this charitable organisation within the Adult Social Care sector, my role was pivotal in driving change and improvement within the organisation while ensuring compliance with Care Quality Commission (CQC) standards. My primary responsibility was to assist in shaping a new three-year strategy that aligned with the organisation's goals and mission. Leading the transformation effort, I spearheaded the transition to a new target operating model, which involved a comprehensive review of operations, revenue-generating functions, and support services. This process required meticulous analysis of existing practices, identifying areas for enhancement, and implementing strategic initiatives to optimise efficiency and effectiveness. Show less

(CRO) responsible for all strategic and operational processes to generate revenue. Aligning and leading all different revenue-related functions, from marketing to sales, key account management- customer success, pricing, across revenue operations (RevOps). Led full Transformation Programme to implement new target operating model within heavily regulated healthcare market.

Executive Account Director and transformation Operational Lead for RPO contract with MOD Recruitment Group for 10,000 hires per annum. Generating 100K applications to meet pipeline demands for regular soldier vertical each year. shaping and aligning marketing and candidate attraction strategies, re-engineering and leading candidate selection/assessment operating model and processes. Leading commercial negotiations with client against defined contractual KPI and SLA.

Leading 9 countries Sales and Marketing team within EMEA Region to achieve RPO and MSP new business growth targets.

Onboarding of new Key Account with Cable&Wireless Client (Bulldog). Led operational ‘recovery’ intervention for Key Nordic Client Account.

Worked with most Private Sector verticals leading business transformation teams in interim roles. People and culture. Strategic consultancy, Defining and implementing new Target Operating Models