Stephen Maas Email & Phone Number

Eugene, Oregon, United States

Springfield, Oregon

Mohawk

Springfield, Oregon

Currently I am the people department manager in charge of hiring. Also assisting in new employee orientations and helping run day to day operations in store.

Springfield, Oregon

• Assisted customers with information and set appointments for them to visit.
• After joining the team, I increased the number of sales and appointments every month. The store also hit new records almost every month.
• Maintained our CRM and the accuracy of customer information.
• Sales rep account management and community awareness projects as requested.
• Spent time in internet sales and the sales floor for experience.

Eugene, Oregon Area

• Assisting both commercial and residential customers with new service, service issues and collection accounts.
• Maintaining service level agreement and an average of eighty call per day.
• Account management and projects as needed.

Eugene, Oregon Area

• Selling reservations, over the phone, for a Tri-Branded company. Enterprise, National & Alamo.
• General customer service across all three brands.

Springfield, Oregon

• Started as collector and moved up to Quality Assurance Monitor within 1 month.
• Monitored collectors for accuracy and efficiency.
• Helped to create and delivery weekly trainings.
• Updated and reconciled the Production Operations report daily.
• Ran weekly audits and per request.
• Ran trend analysis on collector monitoring data weekly and monthly.

• Operated Etch Semiconductor equipment.
• Worked as a team with bay partners to coordinate tool processes.
• Zero scrapped wafers or broken lots.
• Coordination of priority layers for efficiency of the manufacturing line.
• Operates HiCim database, Microsoft Outlook and various online tools for specifications.

Springfield, Oregon

• Worked on teams such as: Professional Services, Packaged Product and Quality Assurance.
• Worked to maintain SOX compliance and test key controls. I.e. creating and testing key controls for a multitude of order types for quality assurance.
• Worked with major distributors and coordinated with our logistics department.
• Managed distributor and reseller accounts globally. This included maintaining Symantec’s Service Level Agreement, consistent and effective… Show more
• Managed distributor and reseller accounts globally. This included maintaining Symantec’s Service Level Agreement, consistent and effective communication with internal departments as well as distributor/reseller contacts.
• Took on special projects including administration of the Order Services website and created reporting for quality assurance failures.

Eugene, Oregon, United States