Stephen Mackay Email & Phone Number

Quebec, Canada

Volunteer Patroller- Advanced First Aid

Montreal/ Canada Area

Montreal, Canada Area

Leadership consultant to site including Leadership in "Lean Software Development" environmentCreate /schedule needs based annual Development & Learning curriculumProject Manager for "Autism @ Work" initiative in CanadaManage compliance and compliance related activities for the Province of Quebec

Sap Montreal

Co-create/action annual strategy for Labs MontrealProvide leadership, communication and executive sponsorship for grass roots initiativesCo-Lead SAP Branding initiative "University RelationshipsAct as local leadership spokesman for media and local events

Coach and lead a team of Business Partners to exceed customer expectationsLead Customer Service Team including Employee Service Center, Business Partners, and Corporate Learning CenterLead projects through to completion (Six Sigma, Alternative Compensation, employee engagement, Reward Program)Permanent member of the Job Evaluation Committee at ATB Financial. Using Hayes methodology ensures consistency and equity when benchmarking or reviewing jobs across the company.Ensure consistent corporate approach to the various of lines of business within portfolio.

Calgary, Canada Area

Lead, Develop, Pilot and Implement:•Assessing Talent Strategy, including tools, process and outcomes •Recruiting Top. Talent Strategy, including tools and training for Scouting for Talent and Selection of Talent•Developing and succession of leadership and sales talent including process and tools•Lead project Teams made up of front line leaders to develop and pilot process•Communicate and engage organization in new process

Guide senior leadership in matters of best practices in organizational effectiveness.Provide coaching to leadership in relation to performance management and labor legislation.Act as a liaison between the compensation, pension department and the local business.Provide human resource policy and guidance on labor relations' issues (AUPE). Provide advice, solutions and evaluations in job design and redesign using Hay methodology. Provide strategic direction and leadership for staffing teams for these areas.Identify Human Resource trends and issues in the region.Work with the management team to find solutions to those issues.

Balance service levels, productivity and salesLook for efficiency in process within organizationMentor/Coach leaders to into thinking strategicallyManaged FTE and budget processManaged people resources for contact center (Planning, Recruitment)

Communicate with team and gained buy in to achieve team goalsCoached to skill developmentMotivated and lead team to exceed sales and service targets.Manage the day to day HR issues of the a 15 member sales teamManage and performance path employees

Toronto/ Regina

Managed day-to-day activities of 15 staff. Balanced productivity with profitability. Team provided sales/service to French speaking customer.

Six Sigma Greenbelt

Certificate, Human Resources Management

Ba, Social Sciences

Education record