Stephen Mackey Email & Phone Number

Uk Field Based

Strategic planning partnering for the national trade operations business of B&Q. Leading 290 stores to present successfully profitable businesses. Launched successful member (trade-persons) recruitment/induction/development program. Management of KPI's e.g. sales & profit, recruitment, retention, deployment, customer initiatives, VOC, NPS and other B&Q/trade initiatives. Communications to 290 stores through SharePoint, Yammer, email to drive sales. initiatives, policy and procedures, training and engagement.

Field Based

Overseeing 130 stores covering the North West (Blackpool) to South West (Penzance).To ensure the in-store TradePoint offering was set up and managed to achieve maximum sales base and member recruitment/participation. Project management of 17 new TradePoint shops collaborating with Property Services, Merchandising Team, Recruitment and Training Teams. On-going delivery of training and trade development to all colleagues to drive sales and colleague engagement. Held regional and divisional meetings to review performance, deliver strategy and plan execution.

Bournemouth, Taunton, Weymouth Stores

Retail Store Manager. Various appointments in stores up to 140,000 sq ft, headcounts 200. Planning, directing and overseeing the operation. Using skills of motivation, communication, decision making and understanding. Key responsibilities included sales, profit & loss, delivering corporate plan, colleague development, legislative adherence.

Bridport

Managing the 2nd highest seasonal store in the company. Created company seasonal trading pack for the company who hadn't previously traded in seasonal locations. Day to day store manager responsibilities. Completed a successful transfer process to a full trading Morrisons store following the acquisition of Safeway including the transfer of 250 employee contracts.

South West

Store Manager of various stores across the South West each with their own challenges and opportunities.

Kent Region

Originally a Store Manager and moved onto an area training role covering Kent and South East England.

Various South West

Completed the Safeway Management Training program. Completed numerous assignments across the South of England as Assistant and developing skills latterly to become a Deputy Manager.