Customer Engineer
CurrentPerforms repairs on printers and other IdentiSys products. Performs preventative maintenance of hardware (e.g. card printers and embossers). Cleaning units and replacing worn parts.Installs and sets up products at customer site. Products include personal computers, application software, digital cameras, digital color plastic card printers, and plastic/metal card embossers.Provides detailed operator training on use of the system: configuration, database setup and links, changing supplies in printer, designing card formats, navigating the software.