Stephen Mason Email & Phone Number

Sheffield, England, United Kingdom

Sheffield

As a leader in estate services, I have successfully managed teams to deliver exceptional cleaning, gardening, and grounds services. My key responsibilities include:Team Leadership and Management: Led and managed teams to provide outstanding cleaning, gardening, and grounds services. Monitored on-site activities to ensure compliance with agreed standards, specifications, and timescales.Customer Satisfaction Enhancement: Acted upon customer feedback to plan and implement service improvements on-site, aiming to enhance customer satisfaction.Budget Management: Ensured services were delivered within agreed budgets. Escalated controls in a timely manner for decisions on additional investment.Continuity of Service: Provided continuity of service in the absence of team members through hands-on involvement in the practical delivery of estate services.Reporting and Alert Management: Ensured staff actively reported minor repairs, fly tipping, graffiti, and safeguarding alerts, addressing issues promptly.Inventory and Compliance: Monitored the stock of allocated equipment, vehicles, and materials. Raised orders to maintain the level of supply and implemented compliance checks to ensure the safety of use.Health and Safety Compliance: Ensured strict compliance with Health and Safety legislation and guidance, including COSHH (Control of Substances Hazardous to Health) and Personal Protective Equipment (PPE) standards.Accurate Recording: Delivered accurate recording of completed work, inspections, and costs associated with the delivery of services, maintaining comprehensive records.Safeguarding Support: Supported the protection and safety of customers by identifying safeguarding concerns and following established procedures, making appropriate referrals.My track record in effective leadership, budget management, and commitment to high standards positions me as a valuable asset for organizations seeking a skilled professional in estate services.

Yorkshire

Yorkshire

In my role as a team leader, I have been entrusted with critical responsibilities related to winter decision making, incident response coordination, and highway management. Key duties include:Winter Decision Making: Executed decisive actions during winter conditions, ensuring effective response and maintenance of operational continuity.Incident Response Coordination: Dispatched and coordinated incident responses with A-one+ first responders, demonstrating swift and efficient crisis management.Highways England Liaison: Established effective communication channels with Highways England, actively maintaining incident logs to ensure a comprehensive record of events.Network Occupancy Management: Proficiently maintained the Highways England Network Occupancy Management System (NOMS), providing real-time updates on planned and unplanned road closures for efficient traffic management.CCTV Monitoring: Utilized network CCTV to monitor and assess traffic conditions, allowing for timely responses to incidents and ensuring the safety of road users.SMART Motorway Signage: Played a crucial role in the setting of signage on SMART motorways, contributing to the effective communication and guidance of motorists.These experiences underscore my ability to manage complex and time-sensitive operations in dynamic environments.

Barnsley

In my role as the focal point for the daily operations of the yard, I have excelled in ensuring seamless functioning while upholding company policies and adhering to Health and Safety legislation. Here's a snapshot of my key responsibilities:Efficient Loading and Unloading: Demonstrated precision in manually loading and unloading delivery vehicles and effectively utilized mechanical handling equipment to streamline these processes.Order Fulfillment: Maintained accuracy in picking and packing orders, contributing to the timely and error-free dispatch of products.Versatility and Team Collaboration: Assisted various branches by contributing support in areas as needed, showcasing adaptability and a collaborative approach.Customer Service Excellence: Prioritized and upheld high customer service standards, ensuring customer satisfaction and loyalty.Health and Safety Compliance: Ensured strict adherence to Health and Safety legislation, implementing protocols to create a secure work environment.Workplace Organization: Maintained cleanliness and orderliness in work areas, contributing to an efficient and safe working environment.People Management and Motivation: Successfully managed and motivated a team, fostering a positive work culture and enhancing overall productivity.Site Security and Traffic Management: Oversaw site security and effectively managed traffic flow, contributing to a secure and organized operational environment.Stock Control: Conducted accurate stock control counts and maintenance, playing a pivotal role in inventory management.Customer Interaction: Welcomed and served customers with professionalism, contributing to a positive customer experience.My commitment to operational excellence, coupled with my adept management skills, positions me as a valuable asset for any organization seeking a dedicated professional to oversee yard operations.

As a seasoned Data Communications Leader, I have honed a versatile skill set and demonstrated expertise in various crucial areas:Command, Control, and Communications Systems: Proficient in installing, operating, and maintaining communication base stations using HF, VHF, and UHF frequency bands. Skilled in managing telephone switchboard matrix, secure speech devices, and constructing antennas. Proven ability to send and receive messages securely, employing radio voice procedures and encryption codes.Defence Advanced Search Team (DAST): Trained as a member and second in command of a highly specialized team, proficient in undertaking high-risk tasks where a real threat to life exists. Possessing the highest standards of training, I bring a strategic mindset to critical situations.Fleet Management: Successfully accounted for and managed a fleet of up to 30 diverse vehicles. Responsible for 1st line repairs of vehicles and specialized data communications equipment, ensuring optimal functionality.Team Management and Mentorship: Demonstrated effective leadership by managing personnel on a daily basis. Prioritized not only their daily tasks and professional development but also their health and well-being.Stock Control: Meticulous in checking equipment for deficits and ensuring its proper functioning. Proficient in completing relevant paperwork to maintain accurate stock records.Policy Implementation: Proven track record of implementing company policies, addressing individual discipline, and ensuring compliance with Health and Safety standards.Training and Development: Actively supported the company's data communications training, contributing to the continual individual job progression of team members.I am confident that my diverse skill set and proven track record make me a valuable asset to any organization seeking a dynamic and experienced professional in the field of data communications.

Maths, English, Science, Physical Education, History, German, Gcse

Advanced Apprenticeships For It & Telecoms Professionals

Level 2 Certificate In It User Skills (Ecdl Extra) (Itc) (Qfc)

Level 2 Award In Team Leading Cmi

Edexcel Btec Level 3 Certificate In Ict Principles For Apprentices

Ict Systems And Principles For Apprentices Edexcel Btec Level

Edexcel Btec Level 3 Diploma Ict Professional Competence

Level 3 Certificate In Building, Installation And Property Maintenance Skills

Managing Safely (Iosh)

First Aid At Work