Stephen Maxted Email & Phone Number

Wrexham, Wales, United Kingdom

Wrexham

Progressed through a company that provides data products and services to Financial Services clients. Avox became a DTCC company, which was acquired by Thomson Reuters, which was in turn acquired by Refinitiv. • Promoted to lead and manage a team of 21 Analysts checking client records worked by the Validation department for major banks to meet a quality target of 97%.• Developed Analysts to reach their full potential, ensuring targets (90 records per day) were met, conducting… Show more Progressed through a company that provides data products and services to Financial Services clients. Avox became a DTCC company, which was acquired by Thomson Reuters, which was in turn acquired by Refinitiv. • Promoted to lead and manage a team of 21 Analysts checking client records worked by the Validation department for major banks to meet a quality target of 97%.• Developed Analysts to reach their full potential, ensuring targets (90 records per day) were met, conducting coaching/training sessions including 1:2:1s, work observation, side by sides, skills questionnaires/analysis. • Planned, allocated and prioritised workloads to ensure targets were met, monitoring individual performance throughout the day, and updating senior management on daily progress towards targets.• Researched data collection for clients, maintained team holiday schedules and attendance trackers and utilised all in-house management systems Show less

Wrexham

• In addition to ongoing data duties, promoted to support the Team Manager with the day-to-day running of the operation, acting as Analyst first point of contact for coaching and development. • Conducted performance analysis and delivered constructive feedback, and led the team in the absence of the QA Manager.

• Joined Avox to research publicly available sources for information on international companies including legal name, trading status, company address, industry descriptions and ownership hierarchy . • Maintained pre-existing Financial Services client records to ensure the information was accurate and up to date, with a target of completing 26 records per day and a 93% success rate.

Wrexham

I joined Farmfoods as Branch Manager in October 2010, where my duties included ordering of stock, planagrams, waste, staff wages, sales targets, staff training and general upkeep of the store. I also helped in other stores in the absence of their manager.

Denbigh

I was store manager of this convenience store, my duties include full control of the store, staff rotas, cashing tills, waste management, safe checks, promotions, wages and general upkeep of the store. I had weekly and monthly targets to maintain such as sales targets and division targets.

Wrexham

I worked as an Assistant Manager in Farmfoods where my duties included running the store while the Manager was away, ordering of stock, planagrams, waste, wages, sales targets, staff training and general upkeep of the store. I often went to other locations to cover as branch manager when required. I was involved in the preparation and launch of two new stores as well as the opening off the Wrexham store. I also helped the Area Manager with cash checks around the division.

Wrexham

I moved to Blockbusters from Somerfield to progress my career. I was a Manager on Duty, training to be Assistant Manager on a course called Star Maker. My duties included customer service, hitting targets, KPI’s, promotions, replenishing DVDs and age restrictions. I was also a key holder of the store and I made sure the store run smoothly while the manager was away.

Wrexham

I started working as a store assistant for Kwiksaves where I helped and assisted customers, I also replenished shelves, done planagrams and promotions. The shop then changed over to Somerfield where I was sent off on numerous training courses and promoted to running my own section of the store and SSM (System Stock Manager) Supervisor where I achieved the best score in the division on SSM. I have had numerous promotions, starting with store assistant to Supervisor then to Duty Manager and my… Show more I started working as a store assistant for Kwiksaves where I helped and assisted customers, I also replenished shelves, done planagrams and promotions. The shop then changed over to Somerfield where I was sent off on numerous training courses and promoted to running my own section of the store and SSM (System Stock Manager) Supervisor where I achieved the best score in the division on SSM. I have had numerous promotions, starting with store assistant to Supervisor then to Duty Manager and my final promotion was to Training Trading Manager. My duties included running the store whilst Manager was unavailable, MPL checks, Stock takes, ordering, coaching and developing, customer service, driving sales, code checking and making sure the store is up to the standards of the company and legally. Show less