Sr. Desktop Support Technician
CurrentImaged HP laptops and desktops.Deployed new laptops and desktops with Windows 7 for PCI Compliance.Migrated user data and settings.Assisted with domain migration project.Created Microsoft Virtual Machines
Please complete the CAPTCHA to continue
@greyhound.com
✓
1 phone found area 214
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Stephen Mccarroll is listed as Sr. Desktop Support Technician at Greyhound Lines, Inc., a with 2435 employees, based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a work email signal at greyhound.com, phone signal with area code 214, and a matched LinkedIn profile for Stephen Mccarroll.
Stephen Mccarroll previously worked as Senior Desktop Support Analyst at Softcard and Technical Support Analyst at Concentra. Stephen Mccarroll holds Computer Science from University Of North Texas.
This section adds company-level context without repeating Stephen Mccarroll's masked contact details.
AeroLeads found 1 current-domain work email signal for Stephen Mccarroll. Compare company email patterns before reaching out.
A dedicated individual with strong problem solving and organizational skills. Extensive knowledge of computers. Ability to understand and use computer software very quickly. Particularly effective at solving and helping others with computer related problems. Excellent written and interpersonal communication skills.
Listed skills include Operating Systems, Microsoft Office, Active Directory, Microsoft Exchange, and 35 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Dallas, Tx
Imaged HP laptops and desktops.Deployed new laptops and desktops with Windows 7 for PCI Compliance.Migrated user data and settings.Assisted with domain migration project.Created Microsoft Virtual Machines
Dallas, Tx
Configured and updated laptop images with Windows Deployment Services.Provided support, deployed, and repaired IBM Lenovo laptops.Maintained asset inventory in ServiceNow inventory system.Resolved tickets in ServiceNow ticket system.Created and terminated accounts in Active Directory, Exchange, and Lync.Administered SharePoint access for corporate site.Managed mailboxes and distribution lists in Exchange.Supported and created accounts for office IP desk phones.Administered and created new audio conferencing accounts with Intercall.Setup and administered MozyPro backup system on all laptops.Installed and supported Symantec Encryption Desktop on all laptops.Requested access and supported RSA SecurID Token VPN connections.Provided guest Wifi access by creating accounts on a Cisco wireless controller.
Addison, Tx
Configured desktop computers for deployment project.Performed Q & A on desktops before shipped for deployment.Remediated security issues remotely for desktops and laptops.Created and resolved tickets in Support Center ticket system.Used Active Directory to add computer to the domain.Worked with McAfee EPO software to resolve security issues.Worked with LanDesk software to remediate security issues.
Plano, Tx
Resolved 10 - 15 tickets a day in Maximo ticket system with 6 hour SLA.Provided support for Windows XP/7 and MS Office 2007/2010.Installed and deployed DELL and HP desktops and laptops.Installed software using a push deployment system.Migrated user data.
Dallas, Tx
Provided first call resolution to 95% of 20 - 25 calls a day.Resolved approx. 40 tickets a day in Alloy ticket system.Supported Windows XP, MS Office 2007/2010, SharePoint, OnBase, and Rightfax.Resolve access and printing issues in AS400 and Lawson.Used Citrix Server Admin access to resolve issues with Citrix.Created and managed all SAP accounts.Created and managed accounts with Exchange mailboxes in Active Directory.Managed AD security group and distribution list creation.Resolved network share access issues with NTFS file security.Supported Blackberry with BES 4/5 and PDAs connected to Exchange via OWA.Provided internet website security and website activity reports with WebSense.Responsible for security of company public FTP site.
Dallas, Tx
Installed, maintained, and repaired workstations, servers, laptops, and printers.Maintained server and workstation backups according to disaster recovery plan.Managed network services/applications insuring optimum performance.Maintained network security including firewall, virus protection, and spam filter.Provided recommendations for new hardware and software purchases.
Dallas, Tx
Designed applications in MS Access that increased office efficiency.Installed computers, printers, scanners, and software applications.Reconfigured and updated computers with new and existing hardware.
Other employees you can reach at greyhound.com. View company contacts for 2435 employees →
Cathy Norman
Colleague at Greyhound Lines, Inc.Calgary, Alberta, Canada
View →
DK
Daniel Knudson
Colleague at Greyhound Lines, Inc.Salt Lake City Metropolitan Area, United States
View →
AS
Alex Smith
Colleague at Greyhound Lines, Inc.Rancho Cucamonga, California, United States
View →
BB
Bob Blalock
Colleague at Greyhound Lines, Inc.Walls, Mississippi, United States
View →
CE
Centy Elmore
Colleague at Greyhound Lines, Inc.Mesquite, Texas, United States
View →
CC
Charles Crumley
Colleague at Greyhound Lines, Inc.Collierville, Tennessee, United States
View →
JA
Jade Allen
Colleague at Greyhound Lines, Inc.Flower Mound, Texas, United States
View →
AG
Alan Goldthwaite
Colleague at Greyhound Lines, Inc.Atlanta Metropolitan Area, United States
View →
EP
Eugene Parrott
Colleague at Greyhound Lines, Inc.Hammond, Louisiana, United States
View →
GH
Gregory Hoffman
Colleague at Greyhound Lines, Inc.Santa Cruz, California, United States
View →
Quick answers generated from the profile data available on this page.
Stephen Mccarroll works for Greyhound Lines, Inc..
Stephen Mccarroll is listed as Sr. Desktop Support Technician at Greyhound Lines, Inc..
AeroLeads has found 1 work email signal at @greyhound.com for Stephen Mccarroll at Greyhound Lines, Inc..
AeroLeads has found 1 phone signal(s) with area code 214 for Stephen Mccarroll at Greyhound Lines, Inc..
Stephen Mccarroll is based in Dallas-Fort Worth Metroplex, United States while working with Greyhound Lines, Inc..
Stephen Mccarroll has worked for Greyhound Lines, Inc., Softcard, Concentra, Bank Of America, and Freeman Company.
Stephen Mccarroll's colleagues at Greyhound Lines, Inc. include Cathy Norman, Daniel Knudson, Alex Smith, Bob Blalock, and Centy Elmore.
You can use AeroLeads to view verified contact signals for Stephen Mccarroll at Greyhound Lines, Inc., including work email, phone, and LinkedIn data when available.
Stephen Mccarroll holds Computer Science from University Of North Texas.
Stephen Mccarroll is listed with skills including Operating Systems, Microsoft Office, Active Directory, Microsoft Exchange, Citrix, Wds, Sharepoint, and Sccm.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Stephen Mccarroll you were looking for.