Stephen Mcdevitt Email & Phone Number

Rockford, Illinois Area

Responsible for managing a $5 million store budget and achieving sales and profitability benchmarks store wide. Completes and communicates daily and monthly store reports, managing cash drawer maintenance and all store opening duties. Prepares for and hosts weekly Saturday meetings and is responsible for all sales staff new hire and ongoing training. Oversees all customer online interactions through the company website and online review platforms.*Manages a team of 25 individuals including sales, warehouse, and delivery staff members. Helps individual employees exceed in their duties through one on one training, mentoring, and goal setting to achieve companywide goals.*Oversees an annual $5 million sales budget while personally achieving $800,000 in annual sales in addition to excelling at all management duties. Responsible for ensuring all store goals including gross sales, average sale, average margin, and various value added % of total metrics are achieved. *Implements a strong customer service focus, being consistently recognized in customer reviews by name for providing outstanding service.*Continuously seeking improvements such as developing a competitor compendium, detailing information gained from secret shops to provide a one stop reference point for sales team members.

Rockford, Illinois Area

*Assisted all customers with phone and service needs.*Key holder, responsible for all store opening and closing duties.*Entrusted with handling and balancing all store funds.*Responsible for achieving individual sales and customer service goals.

Rockford, Illinois Area

*Performed morning and afternoon inspections on a Class C vehicle with air brakes. Personally responsible for running the same routes on a weekly basis, including hauling trash, recycle and yard waste*Drove a CDL Class B straight truck. *Responsible for maintaining a collection route and providing service to customers without direct supervision. *Oversaw daily truck wellbeing and maintenance.

Rockford, Illinois Area

*Maintained a top three sales ranking position in the furniture division every year.*Responsible for training new associates in a multi-store district*Served as a mentor in a new associate mentorship program designed to acclimate new hires to both processes and company culture*Selected as a primary representative to handle new home construction contract sales, including partnerships with Dan Hauser, Three Hammer, and other major contractors.