Stephen Mcgowan Email & Phone Number

Ijamsville, Md, Us

• Evaluate system alerts for fraudulent activity for Re-engineered Comprehensive Integrity Review Process (RCIRP) program utilizing the SAS Case Management tools.• Team member on IT Support Services Contract for the Social Security Administration (SSA).• Review transactions to identify fraud.• Communicate with internal sources related to potential fraud activity.• Provide advice on new ways of identifying fraud as well as improving existing fraud models.• Work with technical liaison to test fraud models, technical writing, and reporting.

Arnold, Maryland, Us

Instruct Comptia Security+, Network+, A+, and Python Classes

Adelphi, Maryland, Us

• Teach diverse population of students, including many international students in graduate and undergraduate classes in face-to-face and online class formats. • Instruct techniques in information assurance and cyber security for ensuring and managing information security. Areas of concentration include: administrative and technical security controls to prevent, detect, respond to, and recover from cyber-attacks; risk and vulnerability analysis (NIST 800-30) to select security controls; security planning; security architecture; security evaluation and assessment (NIST 800-53, NIST 800-171, HIPAA; legal and ethical issues, cryptography, Database and Cloud Security, and privacy aspects of information assurance. • Instruct classes on Comptia Security+ on the latest trends and techniques in risk management, risk mitigation, threat management and intrusion detection including penetration testing and vulnerability scanning techniques, implementation of secure network architecture, cloud computing, virtualization technology and systems design including wireless security and public key infrastructure (PKI) implementation.• Instruct elements of Certified Information Systems Security Professional (CISSP) certification.• Instruct Microsoft MCSA/MSCE certification classes.

• Oversee independent State Agency that is responsible for administering $7.5B in assets for three IRS Section 529 Savings Plans; the Maryland Prepaid College Trust (MCPT), the Maryland College Investment Plan (MCIP), and the Maryland Achieving a Better Life Experience (ABLE). • Provide day-to-day performance management for planning, organizing, directing and controlling all operations.• Oversee the management, accounting, recordkeeping and oversight of Plan financial transactions meet the requirements of all national accounting and recordkeeping standards. • Oversee procurement and management of a wide range of outsourced services, including investment managers, financial advisors, actuaries and marketing representatives, as well as program managers for the MCPT, MCIP and ABLE.• Enabling the effective functioning of the Board through accurate and timely reporting and advising on matters such as matters for approval, current significant issues, updates on strategic goals and plan implementation, key performance indicators for the agency’s organizational units, risk and compliance updates, and any other matters for noting. • Coach and develop seven reports: Chief Investment Officer, Chief Financial Officer, Director of Operations, Director Marketing and Public Relations, Director of ABLE, Procurement Officer, and Executive Administrator.• Administering existing customer accounts. • Providing strategic leadership and financial input, framing issues appropriately for the Board to support informed decision making. • Oversee functioning support of the Board through accurate and timely reporting advising on current significant issues, updates on strategic goals and plan implementation, key performance indicators for the agency.

Linthicum Heights, Md, Us

Located in the Baltimore/Washington corridor, S3 Shared Service Solutions, LLC is a credit union service organization (CUSO) that is guided by a relentless focus to meet and exceed the expectations of the credit unions we serve. As a solutions-based operations support provider, our client base is comprised of leading financial institutions with combined assets in excess of $9.3 billion with over 630,000 members.S3 implements and supports collaborative business solutions for our partner credit unions in the areas of Deposit Operations, Real Estate Lending, Consumer Lending, Collections, and Call Center Operations. Striving for excellence in everything we do, our goal is to deliver high-quality, cost-effective services to our credit union partners so they can invest in the futures of their organizations and most importantly, their members.

Rockville, Md, Us

• Experienced financial services executive with increasing responsibilities that has managed multiple departments and business areas which include:• Risk Management • Information Technology • IT Security • Facility Management• Human Resources • Mortgage Quality Assurance • National Call Center • Physical Security• Collections • Individual Retirement Accounts (IRA) • Plastic cards • Fraud investigations• Legal • Records Management • Administration • Operational Integrity.• Member of the NIHFCU Executive Team, working with the Board, Supervisory Committee members, Executive management and NIHFCU staff to develop goals and strategies in order to meet the objectives set by the Board of Directors.• Collaborate, design, develop, evaluate and recommend various risk management strategies, plans and programs, suggests changes as needed and coordinates implementation. Make recommendations regarding performance improvements, assigns specific projects and establishes department goals.• Trustee and manager of 401(k) and Defined Benefit plans• Development of three database systems to manage Risk Management, Human resources (HRIS) and Mortgage Loss Mitigation• Maintain a comprehensive and effective compliance program to ensure awareness, training, and review of, and compliance with all applicable financial and safety laws and regulations, including but not limited to, NCUA regulations, BSA, OFAC.• Oversee investigation of cases of fraud involving use of charge/debit cards, ATM transactions, cash and check transactions and loan accounts, preparation of suspicious activity reports. • Maintain effective Credit Union security including physical and personal security, anti-money laundering security, network, application and host security configurations, vulnerability, and patch management.

• Provided subject matter expertise in Information Assurance and Systems Security.• Excel at driving performance management to achieve the business results, leading the staffing process to attract and retain A+ management and hourly team members, creating a safety culture and developing a training culture to achieve business results and grow careers. • Responsible for carrying out the strategic direction of the company as a member of the senior-level management team. • Plan, directed, and coordinated human resources management activities to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, personnel policies, and regulatory compliance• Managed and executed the deployment, monitoring, auditing, maintenance, development, upgrade and support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, peripherals and office automation equipment. • Assisted in all aspects of marketing and sales.• Responsible for technical infrastructure for corporation and classroom configurations. • Facility operational support for multiple locations.• Effectively communicate with other subject matter experts and project team members as required to ensure the needs are understood and to ensure successful design, development and delivery of training solutions.• Ensured classrooms are prepared, orderly and staffed prior to commencement of classes; ensure teaching materials are current, authorized and available for classes; use discretion during class sessions to include: administration of skills assessment, determination of skill levels and constant adaptation to the specific needs and abilities of the team members. • Development of new trainers for proficiency and quality of coursework delivered.• Developed and ensured that employee policies and procedures are in compliance with current state, local and federal regulations and current corporate objectives.

Damascus, Sy

• Reduced instructor cost margin 28% on a four million dollar payroll by designing and implementing an instructor pay scale system that compensates instructors by the number of paid students and their evaluation percentage• Designed and implemented a relational database system to replace a paper based system for the management of instructor contact and certification information, instructor evaluations, contract management, and invoicing• Orchestrated the recovery of a nationwide inventory management system with over $2 million per year in volume by eliminating excessive inventory by 43% and high shrinkage rates by 90%.• Developed and presented recommendations for new or revised operational programs and systems to improve service, reduce costs, achieved operational goals, and auditing processes• Directed internal staff and over 500 contract instructors through performance monitoring, training, coaching and motivation• Evaluated, selected, tested and implement technical curriculum• Determined instructor technical competency• Managed creation of 3500 training schedules annually• Instructed classes to over 3000 students in Windows NT, Windows 2000/2003, A+, Net+, TCP/IP and Train the Trainer• Designed, implemented, and audited corporate and education center network infrastructure• Participated in strategic business planning for start-up of I/Tech Services, Inc.

• Participated in strategic business planning to maximize revenue and facility utilization at the highest net profit• Evaluated business opportunities for profitability and selected product offerings• Recruited, developed, managed and evaluated technical staff• Designed, installed, maintained and provided technical support of applications and infrastructure for Education Center• Served as Technical Expert for Sales Department• Ensured that the Training Center could respond to educational opportunities by having qualified instructors available

Amherst, New York, Us

• Developed a Novell Authorized Education Center (NAEC)• Responsible for revenue generation and cost containment for education center• Served as Network Services Manager for Network Professional Services• Instructed Certified Novell Engineer and Enterprise Certified Novell Engineer courses• Instructed Btrieve, Xtreive PLUS, NetWare SQL and Database Administration• Conducted client DOS, OS/2 and Novell NetWare LAN audits• Marketed services of company to corporate clients• Designed and installed Novell NetWare networks• Evaluated network management software and hardware• Developed a network based marketing/Client Tracking System utilizing Clipper 5.x

• Designed and developed a personnel manpower system for the Office of Chaplains for the Army written in Clipper• Provided assistance in the office study of the Network/Applications for the Office of General Counsel• Assisted in the NetWare v2.2 upgrade of the in-house and Army Keystone Office LAN

• Analyzed, designed, and implemented various financial applications in COBOL and FOCUS• Designed and developed LOTUS financial templates to be used in connection with a LAN• Designed and implemented systems compiled in C translated from LOTUS templates• Administered setup of MVS JCL for daily production control• Supported 30+ users of the Statement and Ledger Information Systems department• Tested, documented and prepared user manuals

• Lead programmer analyst for C&L’s Corporate Tax Income Planner• Analyzed, designed and implemented a variety of tax applications in Clipper• Application of Yourdon/Demarco structured methodology• Provided assistance in Quality Assurance testing, auditing, and program documentation

Bachelor'S Degree, Management Information Systems And Services

Paralegal Certificate, Legal Assistant/Paralegal

Ms, Mba, Information Assurance/It/Mba

Associate Of Science (A.S.), Information Technology

Diploma

Education record

Cpa Certificate - May 2014, Accounting

Certificate, Accounting Forensics