Stephen Methner Email & Phone Number

OVERVIEW: Hold full accountability for the teams, departments, and overall performance of a store thatgenerates $5.5M+ in annual revenues. Lead a team of ~110, including 13 direct-report DepartmentLeads; report to the District Manager. Collaborate with the Office Coordinator to resolve in-store HRissues. Manage all aspects of inventory.SALES & PROFITS: Establish daily sales goals with department leads and distribute the merchandisingplan from sales managers to implement at the store level. Conduct weekly sales meetings withdepartment managers to review figures and objectives. Analyze P&L statistics monthly to determine winsand opportunities for revenue gains. Manage daily figures such as labor, sales, shrink, and gross profit toachieve plan set by the corporate office.SAFETY & COMPLIANCE: Maintain daily and annual compliance with fire safety codes, state and federalgovernment health department requirements, and business certification requirements. Create and ensureadherence to corporate training guides and hazardous waste procedures. Maintain proper bookkeepingrecords. Prioritize food safety on a daily basis. Ensure the facility meets all safety and health standards.TEAM LEADERSHIP: Train, coach, and develop department managers on various activities such asanalyzing financials, establishing and enforcing expectations for their teams, and fulfilling theorganizational mission. Contribute to talent acquisition and development by interviewing candidates,onboarding employees, and training teams.CUSTOMERS & VENDORS: Ensure the optimal delivery of service to customers. Partner with multiplevendor groups on space allocation to improve sales and units (e.g., Coke, Pepsi, Frito’s, Bimbo).

HIGHLIGHTS:✅ Maintained highly satisfactory food safety scores throughout tenure. Passed every audit successfully(performed every quarter on any random day).✅ Led the store to achieve above the required 85+% on safety training compliance scores. Created andestablished procedures with store personnel to drive teams towards safety excellence.✅ Increased guest satisfaction scores by 5 basis points year over year (while the location was already inthe upper 3 rd percentile in the district). Raised weekly response rate from 2.1% to 3.9% by increasingstore associates’ awareness and implementing procedures during check-out to collect more customerdata.✅ Improved bottom-line revenue over prior year by $500K, as well as enhancing gross profit metricsyear-over-year by ~$200K. Grew sales by 17% year-over-year ($370K) to surpass annual budget by 10%.✅ Recommended file share usage for PowerPoints regarding district achievements, with DistrictOperations Specialists currently using this ability to post a share file link in email for any store to access.✅ Reduced year-over-year shrink cost by $130K.✅ Earned multiple awards throughout tenure, including Customer Service Awards and Contest Awards.

OVERVIEW:Served as the Store Leader in the absence of the Store Manager (2 nd highest-ranked manager in thestore). Maintained optimal conditions and compliance procedures (safety boards, training, hiring, foodsafety) for store locations. Worked closely with Department Managers to implement directives from theStore Manager. Contributed to inventory control and budget management activities.TEAM LEADERSHIP & HUMAN RESOURCES: Led teams that ranged from 70 to 110 team members,including 13 direct reports. Assisted the Store Manager in interviewing and screening new candidates, aswell as training and developing team members.HIGHLIGHTS:✅ Selected to participate in a major conversion project following the acquisition of A&P (70+ storelocations) in 2015. Trained numerous associates in Acme procedures such as ordering, inventory,merchandising standards, and vendor interactions, among others.✅ Chosen to train over 200 team members (following the Acme-Safeway merger in 2018) on Safeway’spoint-of-sale systems prior to go-live.✅ Selected to travel to Washington state in order to train sister chain Hagen on an IT conversion as theywere acquired by Albertsons. Worked directly with several stores on front-end systems, ordering, andinventory management functions.✅ Collaborated with HR teams on recruiting for shore business store locations, including the interviewingand recruitment of 100+ candidates in a given week.✅ Led multiple store openings with various team members to achieve Grand Opening stature for localcommunities (given different departments to lead and fulfill the company’s vision).✅ Earned several Customer Service Awards across various locations, as well as a Conversion Plaqueafter completing all conversion activities from the acquisition.

Bachelor'S Degree, Psychology, Cum Laude

Associate Of Arts (Aa), Psychology