Stephen Miceli Email & Phone Number

Hartford, Connecticut

Lead on 2 major accounts, totaling 16,700 members. Utilize a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet member benefit plan and health needs, through communication and available resources to achieve optimal, cost effective outcomes. This is accomplished through assessing members using the nursing process, clinical tools, conducting comprehensive assessments of needs by evaluating the benefit plan and available internal and external programs and services.• Interpret and apply criteria and guidelines, regulatory standards, and policies and procedures to ensure appropriate administration of member benefits.• Consult with Supervisor, Manager, Medical Directors, Interdisciplinary staff, and Colleagues to overcome barriers to meeting goals and objectives of the team/program.• Present cases at Medical Director Rounds to obtain multidisciplinary review to achieve optimal member outcomes.• Use negotiation skills to secure and obtain appropriate options and services necessary to meet the member’s health care needs.• Monitor, evaluate, and document care following case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.

Staff/Charge Nurse, Cardiac/Medical Telemetry UnitResponsible for managing and caring for a 7–12 patient assignment, requiring continual application of the nursing process to provide optimal care, including patient assessments, monitoring critical care medications, cardiac rhythms, and performing and interpreting electrocardiograms. Additionally, as Charge Nurse, responsibilities included facilitating unit operations during shift, including nursing assignments, assigning patients based on acuity, as well as, knowledge base and skill level of the Registered Nurses. • Recover patients from invasive procedures including coronary angiograms, percutaneous transluminal coronary angioplasty (PTCA), permanent pacemaker implantations, and cardiac defibrillator implantation.• Provide health education to patients and families regarding the patient’s diagnosis, laboratory results, test procedures and results, medications, diet, discharge planning and instructions, and necessary life style changes.• Collaborate with other clinical areas to coordinate tests schedules that best fit the patient’s needs.• Attained certification from the American Nurses Credentialing Center as a Certified Medical-Surgical Nurse.

Master Of Business Administration (M.B.A.), Business Administration, 3.71

Masters of Business Administration in Health Care Management

Diploma In Nursing, Registered Nursing/Registered Nurse

Bachelor Of Science (B.S.), Political Science

Activities and Societies: Intramural Sports (Softball and Football) Member of the Chi Phi Fraternity