Stephen Miceli Email & Phone Number

Hartford, Connecticut

• Lead on 2 major accounts, totaling 16,700 members. Utilize a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet member benefit plan and health needs, through.
• Interpret and apply criteria and guidelines, regulatory standards, and policies and procedures to ensure appropriate administration of member benefits.
• Consult with Supervisor, Manager, Medical Directors, Interdisciplinary staff, and Colleagues to overcome barriers to meeting goals and objectives of the team/program.
• Present cases at Medical Director Rounds to obtain multidisciplinary review to achieve optimal member outcomes.
• Use negotiation skills to secure and obtain appropriate options and services necessary to meet the member’s health care needs.
• Monitor, evaluate, and document care following case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.

• Staff/Charge Nurse, Cardiac/Medical Telemetry UnitResponsible for managing and caring for a 7–12 patient assignment, requiring continual application of the nursing process to provide optimal care, including patient.
• Recover patients from invasive procedures including coronary angiograms, percutaneous transluminal coronary angioplasty (PTCA), permanent pacemaker implantations, and cardiac defibrillator implantation.
• Provide health education to patients and families regarding the patient’s diagnosis, laboratory results, test procedures and results, medications, diet, discharge planning and instructions, and necessary life style.
• Collaborate with other clinical areas to coordinate tests schedules that best fit the patient’s needs.
• Attained certification from the American Nurses Credentialing Center as a Certified Medical-Surgical Nurse.

Master Of Business Administration (M.B.A.), Business Administration, 3.71

Masters of Business Administration in Health Care Management

Diploma In Nursing, Registered Nursing/Registered Nurse

Bachelor Of Science (B.S.), Political Science

Activities and Societies: Intramural Sports (Softball and Football) Member of the Chi Phi Fraternity