Hello! I'm Steve Miley, a dedicated and experienced team leader with a passion for driving success. With a proven track record in customer service and business development, I'm on a quest to join a winning team and make a meaningful impact. As a Customer Service Manager and Hot Market Manager at Lakeshirts in Detroit Lakes, MN, I've partnered with sales reps across the nation to drive sales, service accounts, and promote multiple brands. I lead a team of 13 employees responsible for servicing thousands of accounts, managing over 2000 licensed entities, and coordinating Hot Market programs worth $10 million annually. I've also played a key role in developing and implementing company-wide standard operating procedures, recruiting and training employees, and nurturing a customer service mission. My ability to build and maintain business relationships with partners nationwide has increased capacity and improved speed to market.Prior to this, I served as an Account Executive at Better Advertising in St. Cloud, MN, where I built and maintained key stakeholder relationships to drive sales and delivered compelling proposals and presentations to showcase product benefits. I've also worked as an Inside Sales Rep at the Minnesota Timberwolves and Lynx in Minneapolis, where I consistently exceeded key performance indicators and played an active role in building relationships and increasing sales through cold-calling and participation in trade shows and public events.With a Bachelor of Science in Marketing from St. Cloud State University and a skillset that includes integration planning and deployment, personnel development, Salesforce proficiency, Microsoft Suite expertise, logistics, sales acumen, and excellent communication, I'm poised to make a significant contribution to a highly successful company. If you're looking for a dedicated team player with a passion for delivering top-notch customer service and driving business growth, let's connect and explore the possibilities of working together.