Provide data collection services for PC Refresh Project with focus on quality customer serviceAssist coworkers with basic IT support and application trainingHelp in refining the annual Refresh process and tools

(June 2010 – Sept 2016) Senior Systems Administrator- Managed a VMware Cluster of 5 hosts with approximately 100 guests as well as more than 15 other bare metal servers and build/smoke test machines- Provided network, storage and infrastructure support to end users- Managed backup solutions (Backup Exec and tape libraries, VSS, ONTAP Snapshots)- Deployed and managed physical and virtual Windows and Linux Servers (CentOS, RedHat)- Managed and deployed storage and file systems: Windows 2008/2012, NetApp 7 mode/CDOT- Managed and upgraded vSphere cluster and VMware ESXi hosts- Maintained studio side applications: Perforce, Confluence, SFTP, Slack, and more- Managed Cisco Catalyst switches, Meraki WiFi and Cisco ASA for Remote access/Site to site VPN and Firewall- Managed Active Directory and Exchange accounts permissions, users and groups, DHCP, DNS (public and local)- Responsible for network security and endpoint security with Symantec Endpoint, node scanning with Qualys and Dell Kace 1000 and remediation with Kace 1000.- Proposed changes to desktop purchases which dramatically reduced support hours and developer downtime(Jan 2007 – May 2010) JR. IT Systems Specialist → Service Desk Technician I- Build user workstations imaging or manual- Provided OS X desktop support, Linux desktop/server support- Assist Network/Server Admin in managing FTP, Active Directory/Exchange Users and Groups- Began migration of bare metal servers to VMware ESX via P2V and rebuilds

- Build/deploy user workstations from imaging or manual- Troubleshoot software, hardware and networking- Some Microsoft Exchange user management

(Mid Apr 2004 – Dec 2005), Network Administrator- Covered System Administrator's maternity leave, trained Administrator upon return regarding changes, work with Administrator on various projects- Deployed Windows 2003 Client/Server network at remote campus for improved administration- Used Open Source software and implemented systems to increase functionality while keeping cost low- Provided user support, multimedia work, troubleshooting, and programming(Jan 2004 – Mid April 2014) System Administrator's Assistant- Develop new web site, database management, user/security management- Migrate from NetWare to Active Directory, and migrate users from Win 98 to Win 2000/XP- Other smaller projects

- Provide Help Desk user support to library computer users (31 workstations)- Refit library's web site- Deployed Mandrake Server with MySQL/Sendmail for a web based application